When the Phone Rings


When the Phone Rings is a 2024–2025 South Korean television series written by Kim Ji-woon, co-directed by Park Sang-woo and Wi Deuk-gyu, and starring Yoo Yeon-seok, Chae Soo-bin, Heo Nam-jun, and Jang Gyu-ri. It premiered on MBC TV on November 22, 2024, and aired every Friday and Saturday at 21:50 for 12 episodes. It is available for streaming on Netflix in selected regions.

Synopsis

When the Phone Rings is a story that unfolds when a Show Window couple, who have been living without speaking to each other for three years in an arranged marriage, receive a threatening phone call from a kidnapper.

Cast

Main

  • Yoo Yeon-seok as Baek Sa-eon
  • Chae Soo-bin as Hong Hee-joo / Na Hee-joo
  • Heo Nam-jun as Ji Sang-woo
  • Jang Gyu-ri as Na Yu-ri

    Supporting

Sa-eon's family

Production

Development

When the Phone Rings series is planned by Kwon Sung-chang, written by Kim Ji-woon, who previously wrote Doctor John and Melancholia, and co-directed by Park Sang-woo, who previously directed The Forbidden Marriage, and Wi Deuk-gyu. It was produced by Bon Factory and Baram Pictures. It is based on the popular Kakao Page web novel The Number You Have Dialed by Geon Eomul Nyeo. The series consists of 12 episodes.
On May 8, 2024, MBC announced that they had finalized the casting for the series and were starting the production.

Casting

On March 13, 2024, Yoo Yeon-seok and Chae Soo-bin are under review considering appearing in the series. On June 27, it was reported that Jang Gyu-ri received an offer for the series and is positively reviewing it. On May 8, Yoo and Chae had been confirmed to appear in the series. On September 24, Yoo, Chae, Heo Nam-jun, and Jang had confirmed their appearances as the main characters in the series.

Release

When the Phone Rings premiered on MBC TV on November 22, 2024, and aired every Friday and Saturday at 21:50. Netflix announced that the series would be available for streaming exclusively on its platform.

Original soundtrack

Part 1

Part 2

Part 3

Part 4

Part 5

Part 6

Chart performance

Reception

Viewership

When The Phone Rings debuted on Netflix with 3.3 million views, peaked at 6.6 million views, and ended its run with 4.6 million views during its final week. In the series finale, it achieved second place in the TV-OTT drama category for buzzworthiness, as reported by Good Data Corporation's FUNdex.

Accolades

Sales

Following the series' release, the original web novel and webtoon saw significant increases in popularity. The web novel experienced a substantial rise in both viewership and sales, reaching the top spot on KakaoPage's daily web novel rankings. Similarly, the webtoon, which debuted shortly before the drama series, climbed to the number two in KakaoPage's weekly romance webtoon rankings, demonstrating a notable increase in viewership and sales.

Criticisms

The initial episode featured a scene portraying the fictional country of Paltima issuing airstrikes against another country, Izmael, as well as holding Korean nationals hostage. Many viewers believed the two countries represented Palestine and Israel, respectively. This led to netizens boycotting the show, claiming that the portrayal of the Israeli–Palestinian conflict was insensitive. Others accused the show's creators of misrepresenting the conflict or pushing a Zionist agenda. The creators have yet to clarify on the controversy. A user on MyDramaList later claimed there was a translation error that altered the narrative of the scene, as the original dialogue and visuals depict Izmael as the country issuing airstrikes on Paltima, instead of the other way around.