TAP Air Portugal
TAP Air Portugal is the flag carrier of Portugal, headquartered at Lisbon Airport which also serves as its hub. TAP – Transportes Aéreos Portugueses – has been a member of the Star Alliance since 2005 and operates on average 2,500 flights a week to 90 destinations in 34 countries worldwide. As of May 2019 the company has a fleet of 100 aircraft, all of which are manufactured by Airbus with the exception of 19 aircraft manufactured by Embraer, operating on behalf of the regional airline TAP Express.
The airline was established on 14 March 1945 and began commercial services on 19 September 1946. Having been founded as a national institution, the airline was privatised for the first time in its history during 1953. Throughout its existence, TAP has alternated between public and private ownership.
In 1965, it bought its first Boeing-built jetliner, the 707. In 1967, the airline became the first in Europe to exclusively operate jets. In 1979, the airline underwent a modernisation programme, changing its name to TAP Air Portugal. By the end of the decade, the airline operated a fleet of 32 modern airliners that served in excess of 40 destinations on four continents. During the 1980s, the fleet of Boeing 707s and 747s was replaced with Lockheed L-1011 TriStars and Airbus A310s on long-haul routes. In 1983, TAP started operating its first Boeing 737-200s on short-haul routes. By the late 1990s, TAP had sold its Boeing 727s and 737s, replacing them with Airbus A319, A320 and A321 aircraft. Its Lockheed L-1011 TriStars were also replaced by Airbus A340s. These changes led to TAP becoming an Airbus-only operator and exclusive customer of the European aircraft manufacturer ever since.
In 2022, the Portuguese government has unveiled plans to reprivatise the airline. The Portuguese Court of Audits has been highly critical of the public intervention on behalf of TAP. In 2022, the U.S. Department of Transportation announced 'historic' enforcement actions against six airlines, including TAP: $126.5 million in required refunds paid and a $1.1 million penalty, 'for extreme delays in providing refunds'.
History
Establishment and early operations
On 14 March 1945, the airline was founded as state-owned company with the name Transportes Aéreos Portugueses and operated under the jurisdiction of the Portuguese Civil Aviation Office. Later that same year, it took delivery of its first aircraft, a pair of Douglas DC-3s. The airline began commercial services on 19 September 1946, performing an inaugural flight from Lisbon to Madrid, carrying a total of 11 passengers on one of its DC-3s. On 31 December 1946, TAP began its Linha Aérea Imperial, a twelve-stop colonial service including Luanda, Angola and Lourenço Marques, Mozambique. It covered within 15 days, making it the longest air service operated with twin-engine airliners at that time. To suit the tropical conditions at most of these destinations, a special uniform was adopted, comprising khaki shirts with either skirts or shorts.In 1947, the airline launched its first domestic services, commencing a route between Lisbon and Porto, as well as another international route between São Tomé and London. That same year, a total of four Douglas DC-4 Skymasters were purchased; these reportedly remained in the airline's service as late as 1960. These were used on the routes to Africa and to major European destinations, including London. During 1948, new services to Seville and Paris were launched.
Privatisation
During 1953, the airline was privatised for the first time in its history, reorganising from a public service to a public limited company ; that same year, it commenced new services to Tangier and Casablanca. During late 1955, several Lockheed Super Constellation four-engined pressurised airliners were acquired; these were immediately introduced on the TAP African scheduled services to Luanda and Lourenço Marques. The Super Constellation was credited with noticeably reducing flight times over prior airliners on its routes.During 1955, the airline broke new ground with a successful long-distance experimental transatlantic trip to Rio de Janeiro, Brazil. On this flight, as a passenger, was the Portuguese aviator and cartographer Carlos Viegas Gago Coutinho. By the end of the decade, the firm had attained several milestones, including the carriage of 64,000 passengers, its fleet performing 10,000 hours of flight, a route network spanning 14,000 km, while also employing over 1,000 members of staff.
Beginning in 1960, TAP launched Rio de Janeiro as its first destination in Brazil, in a jointly-operated air service named "Voo da Amizade" with Panair do Brasil and Varig. A route from Lisbon to Goa, a 19-hour flight with five stopovers, was added to the network during 1961.
The jet era – mid-1960s onwards
During July 1962, TAP entered the jet era, having procured an initial batch of three French-built Sud Aviation Caravelle, an early twin-jet airliner. These were first operated upon the airline's most competitive European routes. That same year, new services were launched between Lisbon and Las Palmas, as well as Santa Maria in the Azores. During 1963, additional European routes, serving Geneva, Munich, and Frankfurt, commenced.File:Lisbon - Rossio at Night.jpg|thumb|left|Rossio Square, Lisbon, in June 1968, showing a TAP advertisement in the background at night
On 19 June 1964, the one-millionth passenger was carried by the airline, broadly 18 years following the commencement of operations. During the following year, TAP procured its first Boeing-built jetliner, the 707. Two years later, it would be followed by the short-haul Boeing 727. On 17 June 1966, TAP operated its first sole flight to Brazil, one of its 707s landed at Galeão Airport in Rio de Janeiro at precisely at the same time and on the same day as when the hydroplane Santa Cruz moored in Guanabara Bay in 1922, when Sacadura Cabral and Gago Coutinho made their historic South Atlantic crossing. The route to Brazil was inaugurated.
In 1967, the airline achieved a milestone: it became the first European airline to fly exclusively with jets. In 1969, service to New York City via Santa Maria Island began; two years later, Boston was added to the New York service. During 1971, the airline opted to relocate its headquarters to Lisbon Airport. In the following year, TAP received the first of an initial batch of four Boeing 747-200s. In 1974, it became the first European airline to perform complete overhauls of the Pratt & Whitney JT9D turbofan engine, which powered early versions of the Boeing 747 amongst other aircraft. By the end of the decade, the airline operated a fleet of 32 modern airliners that served in excess of 40 destinations on four continents.
In 1974, TAP introduced a new computerised system handling reservations, load control, and check-in, known as Tapmatic. By the end of 1974, TAP had carried more than 1.5 million passengers, flown 68,210 hours over a network of almost 103,000 kilometres and had a staff of over 9,000.
Nationalisation
Following the 25 April 1974 revolution, Portugal was caught up in the wave of nationalisations during the following year and TAP was no exception, thus becoming a state-owned corporation during 1975.Following the independence of both Angola and Mozambique, the importance of the African market decreased tremendously; due to decreasing passenger demand, two of the 747s were sold on during 1976. During 1979, the airline launched a modernisation programme; amongst other brand changes, its name changed to TAP Air Portugal, which was deemed to be easier for international customers to recognise.
Fleet modernisation and expansion
In 1980, TAP launched a new service between Lisbon and Barcelona; operations were also expanded between Milan and Rome. During the following year, Teresa Carvalho became the airline's first female pilot; that same year, its first in-flight magazine, Atlantis, was launched. During 1985, the airline reportedly carried two million passengers within a single year for the first time; a museum dedicated to the airline was also opened on 14 March 1985 to mark the company's fortieth anniversary.During the 1980s, the fleet of Boeing 707s and 747s was replaced with Lockheed L-1011 TriStars and Airbus A310s on long-haul routes. During 1983, TAP started operating its first Boeing 737-200s on short-haul routes. In 1988, it launched a new fare-calculation and ticketing system. That same year, it also became the first airline to harness land-to-air datalinks via a satellite connection.
During 1985, TAP established its charter subsidiary Air Atlantis, providing leisure flights to most European cities, which operated Boeing 707, Boeing 727 and Boeing 737 jetliners.
During 1991, the airline reportedly carried three million passengers that year for the first time. In 1993, TAP began flying to Tel Aviv. In 1994, TAP signed for a code sharing arrangement with Delta Air Lines for North Atlantic service; this agreement came to an end during 2005. 1996 saw the introduction of service to Boston via Terceira Island, the inauguration of service to Macau and the launch of TAP's website. In 1997, service began to Punta Cana and Bangkok; however, flights to Bangkok and Macau were discontinued during the following year.
By the late 1990s, TAP had expanded its fleet by selling its older Boeing 727s and Boeing 737s and replacing them with Airbus A319, A320 and A321 aircraft. Its TriStars were sold to Air Luxor and were replaced with Airbus A340s beginning in 1995. These changes led to TAP becoming an Airbus-only operator, which it claimed to have also made its fleet more economical and versatile. Furthermore, the airline had initiated a program of continuous cabin modernisation and renewal with the aim of implementing ever greater levels of service. In 1999, TAP introduced its first Blue Flights, upon which smoking was banned.
In 1997, a strategic alliance was formed between TAP and Swissair. Within the scope of this agreement, a team of professional managers arrived at TAP, led by the Brazilian Fernando Pinto. Part of the agreement would lead to Swissair buying a 34% stake of TAP. Also, TAP became a member of Qualiflyer, the frequent-flyer program led by the Swiss flag carrier. Due to financial difficulties, the Swiss company ended up not buying the agreed shares of TAP Air Portugal, unilaterally revoking the partnership agreement which led to unexpected costs for the Portuguese airline in 2000. This revocation culminated in legal action being taken by TAP against Swissair.