Pando Health


Pando Health is a healthcare data platform created by Forward Clinical Ltd and named after the Pando tree.

History

Pando was founded in 2017 by Dr Barney Gilbert, Dr Lydia Yarlott and Philip Mundy with a vision of connecting healthcare for everyone. The company has raised approximately $10m USD in venture capital financing, including from Australian investment firm Skip Capital to allow international expansion in India and Australia.
The company was founded under the name Forward Health an rebranded as Pando Health in 2020.
Pando's core platform empowers healthcare professionals to collaborate and make expert decisions together. Usage during the COVID-19 pandemic in the United Kingdom increased very substantially, with more than 2 million clinical messages processed per week in 2020.
It is approved by the NHS Clinical Communication Procurement Framework. In July 2021 there was a security breach which saw NHS patients’ photos automatically uploaded onto certain Nokia and Motorola devices, resulting in temporary loss of an NHS customer. However, their contract was later reinstated.

Technology

Pando is based on XMPP, with a custom client and business logic. It provides sandboxed messaging between individuals and within groups, including text and images, and also an "Ask Advice" mechanism to request advice from other existing groups.