Nagarik App

Nagarik App is a mobile application launched by the Government of Nepal to provide government-related services in a single online platform. The app was developed to facilitate an easier, systematic, and simplified delivery of government services to Nepali citizens digitally. The app was launched to play a pivotal role in revolutionizing the way citizens interact with the government. It offers government services through a single unified platform, minimizing the need for citizens to navigate multiple channels or physical offices for their diverse needs of government services. The services are added gradually according to the needs and services required. The government aims to reduce the physical queues and the need to be physically present to get services from the different government offices. One can get services online round-the-clock even during holidays. As of now, 25 services are included in the app, ranging from Police Clearance Report to Voters Card.
The app contains and provides a vast range of government services. The app was launched on the occasion of the fourth National Information and Communication Technology Day, 2021. The event marked a significant milestone in Nepal’s digital transformation journey. It aims to reduce all the bureaucratic hurdles that the citizens have been facing and make government services more efficient and convenient.
In Oct 20, 2024, a E-Chalan was introduced for managing traffic violations in initially piloting in Kathmandu Valley. The Kathmandu Valley Traffic Police Office announced that physical licenses would no longer be confiscated for traffic rule violations. Instead, a "Digital Chit " system was implemented, allowing drivers to pay fines electronically. Integrated with the NagarikApp, the system enables police to access drivers' licenses, record violations, and update details directly in the app.

Features and Services

Inland Revenue Department (Nepal) PAN Registration
Election Commission (Nepal) Voter Card Pre-Registration and Details
Nepal Police Online Clearance Report
Traffic Violations and Fine Payment
Nepal Passport, Driving License, National Identity Card, Citizenship, and Voter ID link details
My Municipality
The Government Press ID card
PF/PAN/SST/CIT statements can be viewed
Nagarik Pahichan Dwar

Awards and honors

Each year, World Summit Award honors outstanding digital applications and solutions across various categories. The winners of the World Summit Award represent the pinnacle of innovation in their respective categories. Nagarik App was selected among 180 participants and won the World Summit Award of 2022 in Government and Citizen Engagement category.

Latest Statistics & Usage Trends (2082 BS / 2025 AD)

As of August 2025, over 1.5 million Nepali citizens have registered and actively use the Nagarik App, according to the National Information Technology Center. The majority of daily logins come from:Kathmandu Valley – 37% of total usersProvince 1 – 19% of total usersBagmati Province – 15% of total users
On average, 45,000+ transactions are processed through the app each day. The most-used services include:

PAN Card Registration – 28% of total requests
Police Clearance Report – 22%
Driving License Linking & E-Chalan Payment – 18%
Vehicle Tax Payment – 14%

''Source: Internal report from NITC, July 2025''

Step-by-Step: How to Link Your Driving License with Nagarik App

Update the App – Install the latest version from Play Store or App Store.
Login or Register – Ensure your SIM is registered in your own name.
Go to “Transport Services” in the menu.
Select “Driving License” – Enter your license number and date of birth.
Verify via OTP – Sent to your registered mobile number.
Confirmation – Your digital license will appear inside the app.

This guide is continuously updated to reflect the latest rules from the Kathmandu Valley Traffic Police Office and changes in NITC’s backend system. For in-depth details, step-by-step tutorials, and the most recent Nagarik App updates, visit the full article on .