Electronic cigarette and e-cigarette liquid marketing
Electronic cigarette marketing targets a diverse audience through various media, promoting claims related to safety, health, and lifestyle through multiple media. This marketing has expanded and evolved significantly since the early 2000s, displaying parallels to strategies from the mid-20th century.
E-cigarettes are marketed to smokers and non-smokers, including men, women, and youth, typically as a safer alternative to traditional cigarettes. Starting In the 2010s, tobacco companies increased their efforts. Marketing frequently features pseudoscientific health claims, despite evidence that e-cigarette aerosol contains harmful substances. Products are also promoted as a means to bypass smoke-free policies, marketed with slogans such as "smoke anywhere". US law mandates health warnings on e-cigarette packaging and advertisements: "WARNING: This product contains nicotine. Nicotine is an addictive chemical."
Celebrity endorsements, product placements in films, talk shows, and music videos, and sponsorships of sports events are common promotional tools. Vape shops predominantly rely on social media for marketing, with tactics that may glamorize smoking and appeal to youth and non-smokers, even if unintentionally. Advertising emphasizing health and lifestyle themes can encourage non-smoking youth to try e-cigarettes, potentially offsetting concerns about nicotine addiction. Increased marketing correlates with rising vaping rates among youth and young adults.
E-liquid packaging and labeling often mimic child-friendly products like juice boxes or candy, raising concerns about child safety. Unlike traditional cigarettes, e-cigarettes in the US and many countries face fewer marketing restrictions, allowing advertising on television and online. Claims of efficacy as smoking cessation aids appear in ads across the US, UK, and China, though such assertions lack regulatory approval.
Background
Smoking is the primary cause of premature death in the US. E-cigarettes and other nicotine delivery systems were introduced in response to the health concerns and associated usage restrictions surrounding smoking. Makers claimed that these products were less harmful to users and bystanders and helped users to reduce their nicotine addiction over time. The nicotine, flavors, and additives that make up the e-cigarette aerosol have their own health impacts, although deemed safe by makers. All these claims have since been examined in hundreds of studies.E-liquids can be flavorless, or have added flavors, such as mint chocolate truffle, whiskey, bubble gum, gummy bears, strawberry mint, pink punch, and cotton candy. This product differentiation is one means of broadening the market.
Most developed countries set age limits for e-cigarettes, ranging from 18–21 years. Countries such as Brazil and India ban e-cigarette sales entirely.
Philip Morris International
As a component of a public relations scheme, one of the tobacco industry's approaches is to finance scientific research. For example, Philip Morris International created and financed the Foundation for a Smoke-Free World. The organization states that it will assist with the idea of "ending smoking in this generation by eliminating the use of cigarettes and other forms of combustible tobacco." In 2017, Philip Morris International stated that it will donate $960 million over a 12-year period to the organization. $80 million each year is approximately 0.1% of Philip Morris International's sales and below 1% of its earnings. However, Philip Morris International allocates billions on various types of promotion and lobbying for the tobacco industry. The organization cannot be considered independent from Philip Morris International, as of September 2018. "Absent true independence achieved through structurally separating the funding, priorities and management of the Foundation from the existing prearrangement that clearly benefits Yach and PMI, the Foundation for a Smoke-Free World may function operationally to advance and amplify tobacco industry messaging and potentially exacerbate conflicts within public health," according to the journal Tobacco Control in 2018.Philip Morris International states that the Foundation for a Smoke-Free World intent is to advance the end of smoking, but tobacco control advocates are skeptical, stating that the company continues to market traditional cigarettes that they know are not safe. By promoting the continuation of nicotine addiction with the use of vapes and heated tobacco products, by the tobacco industry still making money from the selling of these products, the Foundation for a Smoke-Free World is merely "a platform for its sponsor's latest products". In 2020, advocacy groups that are indirectly funded by Philip Morris International through the Foundation for a Smoke-Free World are putting out information that contradicts public health officials that are stating that the effect from the use of e-cigarettes is unknown as well as their potential for causing harm. The Global State of Tobacco Harm Reduction dismissed the relationship between e-cigarette use and making individuals more susceptible to infection from COVID-19. "Such spin can take a dangerous toll, not just on public health but now on the global economy as well," stated Michél Legendre, a campaign manager at the not-for-profit Corporate Accountability International.
Philip Morris International anticipates a future without traditional cigarettes, but campaigners and industry analysts call into question the probability of traditional cigarettes being dissolved, by either e-cigarettes or other products like IQOS. Outside of an IQOS store in Canada, marketing included a display sign on the pavement with the message, 'Building a Smoke-Free Future'. Philip Morris International has opened IQOS stores in Japan and other places around the world. the emissions of Philip Morris International's IQOS product produce both aerosol and smoke. In 2012, Phillip Morris International researchers stated that this product produces smoke. Phillip Morris International made the decision in 2016 that the IQOS product does not produce smoke. In 2017, a commentary published in JAMA Internal Medicine was written by a Swiss scientist. That angered Phillip Morris International because it stated that the IQOS product generated smoke.
Death in the West is a 1976 anti-smoking documentary film. Reporter Peter Taylor got Helmut Wakeham, then vice president of Philip Morris USA's science and technology, to acknowledge that there are carcinogens found in regular cigarettes. Wakeham stated: "There are all kinds of things that are unhealthy...what are we to do, stop living?" Wakeham also stated, "The average doctor is a layman with respect to intimate knowledge of smoking and health." When Taylor pushed him again about the carcinogens, he responded, "Anything can be considered harmful. Apple sauce is harmful if you get too much of it." Taylor interviewed American cowboy Bob Julian next to a campfire. Julian stated: "I started smoking when I was a kid following these broncobusters." He added, "I thought that to be a man you had to have a cigarette in your mouth. It took me years to discover that all I got out of it was lung cancer. I'm going to die a young man." Julian died just a few months after being interviewed.
Branding
Brand marketing is particularly important for commodity products such as e-cigarettes, because the products are similar. Branding helps differentiate such products. Leading e-cigarette makers are partially or wholly owned by tobacco companies. Promoting e-cigarettes allows tobacco companies to rebrand themselves as helping to end smoking.Television and radio advertising of tobacco have been prohibited in the US since 1971, with more restrictions added in 2019. These regulations, however, do not cover e-cigarettes.
E-cigarette companies' promotional tactics include television advertisements; point of sale advertisements, social media; Influencers, search engine advertising, web sites for individual products and those that focus on music, entertainment, and sports; and sponsorships and free samples. The use of social media seems to be the primary promotional channel. For example, Juul's successful campaign concentrated on social media. Many of these channels are closed to traditional cigarettes.
Meanwhile, e-cigarette advertising reaches youth. In 2016, 78.2% of middle and high school students – 20.5 million youth – were exposed to e-cigarette advertisements. Ad exposure increases intention to use e-cigarettes among adolescent non-users, and is associated with current e-cigarette use, in a dose-dependent fashion: increasing exposure is associated with increased odds of use. However, youth smoking has reached record lows in the US.
E-cigarettes are promoted as a smoking cessation device, a smoking alternative, and as a recreational activity whereby the user can create personal vaping experiences with the use of flavors, device modification, and vape tricks.
History
As of 2019 transnational tobacco companies dominated the market, including British American Tobacco, Imperial Brands, the Altria Group, Reynolds American, Philip Morris International, and Japan Tobacco International.Expenditure
In contrast to cigarette and smokeless tobacco businesses, e-cigarette businesses are not mandated to provide their marketing and promotional spending to the US Federal Trade Commission, therefore, the total amount they spend is uncertain, as of 2018. E-cigarette businesses have largely expanded their marketing spending. As of 2017, e-cigarette advertisement spending across every media channel is rising every year. As of 2016, the majority of the large tobacco businesses owned at least one e-cigarette brand and these products are quickly becoming a substantial part of the total advertising spending. As of 2017, all the large tobacco businesses were offering e-cigarettes.US e-cigarette marketing expenditures increased from $3.6 million in 2010 to $125 million in 2014, which translated into rapid increases in youth e-cigarette use. Between January 1, 2008, and June 30, 2012, 131 different brands were advertised. The majority were e-cigarette brands along with a few retailer brands such as Vaporium. In 2013, blu accounted for more than 60% of spending followed by Njoy, Fin, Mistic, and 21st Century Smoke. Six large e-cigarette businesses in the US spent $59.3 million on promoting e-cigarettes in 2013.
E-Lites, Vype, SKYCIG, NJOY, and Gamucci e-cigarette businesses spent approximately £8.4 million in the UK in 2013. British American Tobacco spent £3.6 million in the UK in marketing its Vype product in 2014.
Between 2015 and 2017, Juul spent $2.1 million in marketing efforts.
Manufacturers noticed the fast rise in consumer interest in e-cigarettes, so they quickly pushed to expand the sale of their products to brick-and-mortar retail stores.Sales of cigalikes and related products were first observed in Nielsen's store-scanner database in 2007, and between 2009 and 2012, retail sales of e-cigarettes expanded to all major markets in the US.
Media
E-cigarette advertisements are found in all forms of media, including television and radio where traditional cigarette advertisements were banned more than 40 years ago. Some e-cigarette advertisements from about the last two years leading up to 2013 looked very similar to tobacco advertisements appearing in the 1960s, 1950s, and 1930s.E-cigarette advertisements are on television, radio, magazines, newspapers, online, and in retail stores. Early on, e-cigarettes were mainly advertised online. From 2011 to 2013, e-cigarette television ad frequency rose 256%. Between 2010 and 2014, e-cigarettes were second only to traditional cigarettes as the top advertised product in magazines. The three most common media were print, television, and e-mail, and spending was highest for print advertisements, as of 2014.
Social media
E-cigarettes are heavily promoted across all media outlets.E-cigarette businesses promote their e-cigarette products on Facebook, Instagram, YouTube, Twitter, and Online blogs and forums offer user-created promotional content. and Groupon.
X/Twitter
E-cigarettes are marketed across multiple feeds, offering discounts, "kid-friendly" flavors, algorithmically generated false testimonials, and free samples. Some business accounts promote vaping as an aid to quitting smoking. Promotional videos provide information on how to use such products.YouTube
Vendors such as Eonsmoke paid YouTubers to review their products on YouTube. Most videos associated with vaping portray it as a safe and cool replacement to smoking. E-cigarette businesses have advertised online on Google Search, Yahoo! Search, and Bing.Influencers
Juul paid Instagram influencers to publicize their products and offered thousands of free samples at launch parties. Attendees were encouraged to post selfies on social media. After a 2010 law was revised to include e-cigarettes, Juul started asking people to pay a $1.00 for the device.In August 2017, a Twitter advertisement for Juul's "creme brulee" pods asked people to retweet if they savored the "dessert without the spoon". In May 2018, Juul's Twitter account had no age restrictions.
Juul announced in June 2018 a new social media approach that ended its use of models on social media. instead featuring former smokers who switched to Juul.
A Facebook page had the message: "V-Shisha sunshine promo!! Save 20%... off our 5-pack of 0% nicotine, fruity and sparkly disposables."
E-cigarettes have been marketed on Facebook even though its policy does not allow that, and in a many cases, age restrictions were not implemented. A 2018 study reported that less than 50% of the nicotine-related pages they visited restricted youth access. Fruit flavored e-liquids are the most commonly marketed on social media.
| Product name | Marketing terms | Product appearance |
| E-Njoint | Natural, harmless, safe, cartoon young woman | Bright colors |
| Juul | Stylish, intensely satisfying, intelligent design, elegant, innovative, young people | Bright colors, design |
| ExcluCig | Exclusive, luxurious, fashionable, high quality, young woman | —a |
| Treasurer vape | Elegant, discrete, pure, high quality, high-end product | White, light grey, flowers, design |
| Vaporcade Jupiter | Technology, discrete, quality, young woman | Black, design |
| Innokin lily | Elegant, luxurious, exclusive, beautiful vaping, young woman, highest quality, design | Swarovski crystals, flower, colors |
| Zensations | Unique, like real cigarette, variation of tastes | Design |
| Cig-a-LinQ | A Dutch brand, next generation, developed by smokers | Stylish |
aInformation not available.
Online
E-cigarette brands use websites for direct-to-consumer marketing. Vapestick designed a PC game dubbed Electronic cigarette wars. E-cigarette ads appeared in My Dog My Style, an iPad game designed for children. The company blamed an error by its ad agency. Flavor plays a significant role for the marketing of e-cigarettes online, which encourages users to communicate with one another, in addition to providing a positive experience to the user.Sponsorship
Events
Sporting events such as football, motor racing, golf, powerboat, and superbike racing are used to promote e-cigarettes.Initially, e-cigarettes were exempted from the sponsorship ban that expelled tobacco makers. R. J. Reynolds sponsored the 2014 Kool Jazz Festival. Other venues included bars, concerts, and music festivals. In 2012 and 2013, free samples were provided by six e-cigarette businesses at an estimated 348 events.
Research
Research funded by industry participants produced many studies.In 2010, Arbi Group Srl from Italy, who is a vaping distributor in Europe, sponsored a large amount of research by a group at the University of Catania in Sicily, who organized and carried out a randomized trial, which was cited in a 2015 Cochrane review. The group was coordinating 9 of the 48 e-cigarette trials registered with the National Institutes of Health, as of 2015. Professor Riccardo Polosa, who constructed the trial, stated, "we were stuck accepting money from e-cigarette owners because there was no other way to carry out research."
In 2019, a review in the Translational Lung Cancer Research journal stated:
Research paid for by the tobacco industry continued as of 2019. Danish doctor Charlotta Pisinger, who worked at quit-smoking clinics, stated in 2015 that a third of vaping studies had a conflict of interest because they were paid for by vaping businesses, pharmaceutical businesses and/or tobacco businesses. A 2019 review concluded that 95.1% of research without and 39.4% of conflicted research concluded that vaping was potentially harmful, while 7.7% of research associated with the tobacco industry reported that they are potentially harmful.
Free trials
E-cigarette businesses have offered consumers a free 14-day trial for e-cigarette products. The "free trials" for e-cigarette products are offered online.As of 2019 Juul was sponsoring sampling events in large US cities.
Under the US FDA Deeming Rule published in May 2016, free samples were banned.
Billboards
Juul offered a Times Square billboard and a spread in Vice magazine.In 2018 Juul announced that it would no longer include models in its promotions.
Claims
Claims made in e-cigarette advertising have been used in the past by traditional cigarette brands or by smokeless tobacco products. However, under the 2016 deeming rule, e-cigarette manufacturers cannot make modified risk claims.Some marketing associates e-cigarettes with an independent existence and freedom of choice. Other approaches feature endorsements by physicians.
Marketing attempts also associate the products with themes such as good taste, romance, sexuality, and sociability and that they can be used in smoke-free environments. E-cigarette companies do not use the word cigarette in advertisements because of its stigma.
E-cigarettes were offered as prizes in magazine competitions.
E-cigarettes have been promoted as socially appropriate or ethically better than cigarettes.
In New York City in 2016, neon signs were used to advertise the most recent flavors.
Some makers package e-cigarettes to look like a traditional cigarette pack. Marketing approaches employed by e-cigarette businesses include giving free samples. Gamucci set up a 323-square foot designated vaping area in 2013 in a departure room of Terminal 4 at Heathrow Airport to allow people to vape and sample Gamucci's products.
Nutrition
VitaminVape, VapeFully, VitaStik, and NutroVape offer nicotine-free vape products that provide vitamins and other nutrients. NutroVape states that its product provides "nutritional supplements," while VitaminVape suggests that the effects of vaping Vitamin B is like getting an injection of Vitamin B.Environmental concerns
Some e-cigarette businesses that use cartridges state their products are 'eco-friendly' or 'green', despite the absence of any supporting studies.Safety
E-cigarettes are widely marketed as safer than traditional cigarettes in the US, UK, and Europe.In the 2010-2015 period, some makers claimed that e-cigarette aerosol was just water vapour.
E-cigarette companies have advertised that aerosol substances including glycerin are "FDA approved" or "generally recognized as safe ", although GRAS is applicable only to food ingredients rather inhaled substances.
Some makers present e-cigarettes as medical nicotine products related to pharmaceuticalization. s
A 2017 review concluded that evidence of long-term vaping safety had not been collected. E-cigarette safety claims are backed by little scientific evidence, and as products evolve, may require ongoing analysis.
A 2018 review stated, "multiple adverse effects including pneumonia, wheezing and coughing" have been associated with vaping, existing lung disease such as asthma. E-cigarettes contain potentially hazardous substances.
Makers promoted that their aerosols contain only water, nicotine, glycerin, propylene glycol, and flavoring, although a 2015 study reported heavy metals in the vapor, including chromium, nickel, tin, silver, cadmium, mercury, aluminum, while another 2015 study reported carbonyls, metals, volatile organic compounds and particulate matter, and a 2016 review concluded that e-liquids added formaldehyde, acetaldehyde, lead, acetone, copper, and cadmium. Other studies reported that the levels of such substances were far lower than in cigarette smoke, although higher-powered vaping produces them in greater amounts.
Makers have appropriated words and images identified with healthy foods,
The manner in which e-cigarettes are marketed greatly influence the beliefs of the users regarding their harms and benefits and making choices to use such products. Many cigarette smokers have turned to vaping because e-cigarette vendors have previously marketed their product as a cheaper and safer smokeless alternative to traditional cigarettes, and a possible smoking cessation tool. The US FDA rejected these claims, and in September 2010 they informed the President of the Electronic Cigarette Association that warning letters had been issued to five distributors of e-cigarettes for "violations of good manufacturing practices, making unsubstantiated drug claims, and using the devices as delivery mechanisms for active pharmaceutical ingredients." The marketing of such products as being safer than traditional cigarettes has resulted in a rise in their use in pregnant woman.
Reduced harm to bystanders
Makers assert that vaping presents little risk to bystanders. However, "disadvantages and side effects have been reported in many articles, and the unfavorable effects of its secondhand vapor have been demonstrated in many studies." E-cigarettes are marketed as "free of primary and second-hand smoke risk" since carbon monoxide and tar are not present. Marketing leads non-vapers to perceive vaping as safe, despite the lack of data on passive vapour.E-cigarette packages and advertisements require health warnings under US law, stating "WARNING: This product contains nicotine. Nicotine is an addictive chemical."
Addictiveness
Makers directed marketing efforts at smokers, discussing the addictive substance nicotine, claiming that vaped nicotine is safe. One tactic used to imply product safety is labeling the nicotine-containing e-liquid as "e-juice" and emphasizing its candy and fruit flavors. The fact that e-cigarettes contain nicotine is downplayed in e-cigarette advertising. Younger adults and youth who are experimenting with these products may not realize that e-juice contains the highly addictive chemical nicotine, and that the products are classified as a tobacco product. A 2014 review stated, "Children are targeted for addiction with the addition of flavorants including the addition of strawberry and chocolate to mask the otherwise bitter taste of the product." E-cigarettes are marketed with various amounts of nicotine, and the amounts of this substance absorbed is still not clear.Some public health researchers claim that tobacco companies use e-cigarette marketing to create future tobacco consumers, as well as creating a new income stream although smoking has continued to decline since e-cigarettes came on the market. Others claim that e-cigarettes are not a tobacco marketing ploy, and that laws banning ENDS products instead protect smoking.
Unrestricted smoking
A 2018 review stated, "E-cigarettes were initially advertised as a form of tobacco that could circumvent existing smoke-free legislation. Their increasing popularity brought initial confusion as to whether existing smoke-free legislation also applies to e-cigarettes." Some smokers were claimed to believe that such products made smoking acceptable, although smoking continued to decline.E-cigarette marketing messages promoted "the freedom to enjoy the personal pleasures associated with smoking in places where conventional smoking has been banned". One maker highlighted this point by naming its device Lite-Up Anywhere."
A 2015 survey of American adults found that increased frequency of exposure to e-cigarette advertising was associated with lower support for policies that restrict use in public places.
These claims lost salience, since as of October 1, 2018, 789 US municipalities, 12 states, and two territories prohibited vaping in 100% smoke-free environments.
Smoking cessation
E-cigarettes are routinely marketed as a better alternative to traditional cigarettes, helping smokers to quit, costing less, leaving no smoke, ash or butts behind.Vaping has long been advertised as a quitting smoking tool. Makers also claim that vaping may be used without ending smoking.
E-cigarettes are also promoted as alternatives to other nicotine replacement products.
A 2019 review concluded, "Vaping has been promoted as a beneficial smoking cessation tool and an alternative nicotine delivery device that contains no combustion by-products. However, nicotine is highly addictive, and the increased use of nicotine-containing e-cigarettes among teens and individuals who are not in need of smoking cessation may lead to overall greater nicotine dependence in the population." A 2019 review found these "devices have rapidly become the most common tobacco products used by youth, driven in large part by marketing....There is substantial evidence that adolescent e-cigarette use leads to use of combustible tobacco products." However, youth smoking continued to decline along with the growth of vaping.
The FDA has not approved any e-cigarette as a quitting smoking tool.
Makers used indirect claims about quitting smoking via consumer testimonials.
Limited supporting evidence supports the marketing assertion that vaping assists smokers to limit smoking. Studies in 2017 reported that the e-cigarettes did not result in completely abstaining from smoking.
Many makers have claimed that vaping helps quit smoking. However, a 2014 review concluded that vaping to stop smoking was not supported by the available scientific evidence.
Laboratory exposure to vaping was associated with increased urge to smoke among smokers and an urge to vape among vapers. A 2019 study reported that much smaller proportions of e-cigarette advertisements now endorse vaping as a quit aid, and that reasons for use by vapers have significantly shifted away from smoking cessation towards image enhancement.
Cost
E-cigarettes are also marketed as a less costly smoking substitute. In addition, makers offer starter kits are offered at a lower price for new buyers.Price promotions
Price promotions are offered at brick-and-mortar stores, online stores, and through social media. A 2014 report found that 80% of vaping website offered a sale or discount, while another 2014 report found that 34% of commercial tweets mentioned the words "price" or "discount." In a 2016 study of online retailers, 28% offered a promotion, such as a discount, other free items, or a loyalty program.A substantial portion of e-cigarette marketing on social media includes price promotions, discounts, coupons, free trials, giveaways, and competitions. Incentives can persuade potential consumers to make a purchase and assist vendors to create a loyal customer base. Smokers react to changes in cigarette prices. Similarly, studies have reported that e-cigarette sales are price sensitive. Such promotions could encourage smokers to experiment with vaping as an alternative.
Endorsements
Endorsements are commonly used to encourage e-cigarette use. Celebrities began endorsing e-cigarettes no later than 2009. Bruno Mars invested in NJOY and endorsed the product in 2013. On May 12, 2013, he posted on Twitter a photograph of himself using the NJOY product. Musician Courtney Love appeared in a NJOY e-cigarette television advertisement in 2013. Actress Jenny McCarthy endorsed blu e-cigarettes in 2014.E-cigarette marketing penetrated Hollywood, with products showing up in movies, talk shows, and in the goodie bags provided to the nominees of the 84th Academy Awards and to guests at the 52nd Annual Grammy Awards.
In the US, they were promoted in movies. NJOY partnered with Robert Pattinson for an e-cigarette advertisement, who appeared in the Twilight movies. Hollywood celebrities who have had their picture taken with a vape include Leonardo DiCaprio, Dennis Quaid, and Kevin Connolly. Vape websites have highlighted photographs of celebrity users.
A 2012 blu US television advertising campaign starred Stephen Dorff vaping, using the tagline "We are all adults here, it's time to take our freedom back."
Vape shop marketing
A 2017 study reported that vape shops can market e-cigarettes independently of makers. Social media is the most common medium. E.g. 100% use Facebook, 86% Instagram and Yelp, 65% Twitter, and 38% YouTube. Special events common. Print and broadcast media are less common, although radio was somewhat popular. 51% of stores had external advertisements, and two-thirds had signage targeting minors. Vape shops have used the game Pokémon Go to market their products.A 2015 study found that vape shop marketing closely resembled tobacco company marketing strategies. Media included free samples, loyalty programs, sponsored events, direct mail, advertising through social media, and price promotions.
Shops use cloud-chasing contests to attract shoppers.
A 2018 report assessed e-liquid packaging and labeling in online shops in the Netherlands. They found that nicotine content was often noted, but health warnings were generally not visible on package photos nor on the website, unlike traditional cigarettes, which do. Age verification and health information were not uniformly present when buying either tobacco or e-cigarette products online.