Trolling
In slang, trolling is when a person posts deliberately offensive or provocative messages online or performs similar behaviors in real life. The methods and motivations of trolls can range from benign to sadistic. These messages can be inflammatory, insincere, digressive, extraneous, or off-topic, and may have the intent of provoking others into displaying emotional responses, or manipulating others' perceptions, thus acting as a bully or a provocateur. The behavior is typically for the troll's amusement, or to achieve a specific result such as disrupting a rival's online activities or purposefully causing confusion or harm to other people. Trolling behaviors involve tactical aggression to incite emotional responses, which can adversely affect the target's well-being.
In this context, the noun and the verb forms of "troll" are frequently associated with Internet discourse. Recently, media attention has equated trolling with online harassment. The Courier-Mail and The Today Show have used "troll" to mean "a person who defaces Internet tribute sites with the aim of causing grief to families". In addition, depictions of trolling have been included in popular fictional works, such as the HBO television program The Newsroom, in which a main character encounters harassing persons online and tries to infiltrate their circles by posting negative sexual comments.
Usage
Application of the term troll is subjective. Some readers may characterize a post as trolling, while others may regard the same post as a legitimate contribution to the discussion, even if controversial. More potent acts of trolling are blatant harassment or off-topic banter. However, the term Internet troll has also been applied to information warfare, hate speech, and even political activism.The "Trollface" is an image occasionally used to indicate trolling in Internet culture.
The word is sometimes incorrectly used to refer to anyone with controversial or differing opinions. Such usage goes against the ordinary meaning of troll in multiple ways. While psychologists have determined that psychopathological sadism, dark triad, and dark tetrad personality traits are common among Internet trolls, some observers claim that trolls do not believe the controversial views they claim. Farhad Manjoo criticises this view, noting that if the person is trolling, they are more intelligent than their critics would believe.
Responses
One common strategy for dealing with online trolls is to ignore them. This approach, known as "don't feed the trolls", is based on the idea that trolls feed on attention and reactions. By withholding these, the troll may lose interest and stop their disruptive behavior. This is considered by psychologists to be the best way to stop trolling. Although after ceasing contact, disruption may occur in greater frequency due to an extinction burst.Origin and etymology
There are competing theories of where and when "troll" was first used in Internet slang, with numerous unattested accounts of BBS and Usenet origins in the early 1980s or before.The English noun "troll" in the standard sense of ugly dwarf or giant dates to 1610 and originates from the Old Norse word "troll" meaning giant or demon. The word evokes the trolls of Scandinavian folklore and children's tales: antisocial, quarrelsome and slow-witted creatures which make life difficult for travelers. Trolls have existed in folklore and fantasy literature for centuries, and online trolling has been around for as long as the Internet has existed.
In modern English usage, "trolling" may describe the fishing technique of slowly dragging a lure or baited hook from a moving boat, whereas trawling describes the generally commercial act of dragging a fishing net. Early non-Internet slang use of "trolling" can be found in the military: by 1972 the term "trolling for MiGs" was documented in use by US Navy pilots in Vietnam. It referred to use of "...decoys, with the mission of drawing...fire away..." The contemporary use of the term is said to have appeared on the Internet in the late 1980s, but the earliest known attestation according to the Oxford English Dictionary is in 1992.
The first usage of the term was on Usenet in the early 1990s as in the phrase "trolling for newbies", as used in alt.folklore.urban. Typically, this refers to a gentle inside joke where veteran users post overdone topics that only newcomers would take seriously. For example, a veteran might post about the common misconception that glass flows over time—long-time readers would recognize both the poster and the tired topic, while new subscribers would respond earnestly. These types of trolls served as a practice to identify group insiders. This definition of trolling, considerably narrower than the modern understanding of the term, was considered a positive contribution. One of the most notorious AFU trollers, David Mikkelson, went on to create the urban folklore website Snopes.com.
By the late 1990s, alt.folklore.urban had such heavy traffic and participation that trolling of this sort was frowned upon. Others expanded the term to include the practice of playing a seriously misinformed user, even in newsgroups where one was not a regular; these were often attempts at humor rather than provocation. The noun troll usually referred to an act of trolling – or to the resulting discussion – rather than to the author, though some posts punned on the dual meaning of troll.
The August 26, 1997 strip of webcomic Kevin and Kell used the word troll to describe those that deliberately harass or provoke other Internet users, similar to the modern sense of the word.
In other languages
In Chinese, trolling is referred to as bái mù, which can be straightforwardly explained as "eyes without pupils", in the sense that while the pupil of the eye is used for vision, the white section of the eye cannot see, and trolling involves blindly talking nonsense over the Internet, having total disregard to sensitivities or being oblivious to the situation at hand, akin to having eyes without pupils. An alternative term is bái làn, which describes a post completely nonsensical and full of folly made to upset others, and derives from a Taiwanese slang term for the male genitalia, where genitalia that is pale white in color represents that someone is young, and thus foolish. Both terms originate from Taiwan, and are also used in Hong Kong and mainland China. Another term, xiǎo bái, is a derogatory term for both bái mù and bái làn that is used on anonymous posting Internet forums. Another common term for a troll used in mainland China is pēn zi.In Hebrew the word טרול refers both to internet trolls, who engage in disruptive behavior on social media and online platforms, or to the mythical creatures similar to trolls found in European mythology. The word is also inflected into a verb form, להטריל, which means to engage in trolling behavior on the internet or social media.
In Icelandic, þurs or tröll may refer to trolls, the verbs þursa or þursast may be used.
In Japanese, wikt:en:tsuri#Japanese means "fishing" and refers to intentionally misleading posts whose only purpose is to get the readers to react, i.e. get trolled. wikt:en:arashi#Japanese means "laying waste" and can also be used to refer to simple spamming.
In Korean, nak-si means "fishing" and refers to Internet trolling attempts, as well as purposely misleading post titles. A person who recognizes the troll after having responded would often refer to themselves as a caught fish.
In Portuguese, more commonly in its Brazilian variant, troll is the usual term to denote Internet trolls, but an older expression, used by those which want to avoid anglicisms or slangs, is complexo do pombo enxadrista to denote trolling behavior, and pombos enxadristas or simply pombos are the terms used to name the trolls. The terms are explained by an adage or popular saying: "Arguing with fulano is the same as playing chess with a pigeon: it defecates on the table, drops the pieces and simply flies off, claiming victory."
In Thai, the term krian has been adopted to address Internet trolls. According to the Royal Institute of Thailand, the term, which literally refers to a closely cropped hairstyle worn by schoolboys in Thailand, is from the behaviour of these schoolboys who usually gather to play online games and, during which, make annoying, disruptive, impolite, or unreasonable expressions.
Trolling, identity, and anonymity
Early incidents of trolling were considered to be the same as flaming, but this has changed with modern usage by the news media to refer to the creation of any content that targets another person. The Internet dictionary, NetLingo, suggests there are four grades of trolling: playtime trolling, tactical trolling, strategic trolling, and domination trolling.The relationship between trolling and flaming was observed in open-access forums in California, on a series of modem-linked computers. CommuniTree was begun in 1978 but was closed in 1982 when accessed by high school teenagers, becoming a ground for trashing and abuse.
Some psychologists have suggested that flaming would be caused by deindividuation or decreased self-evaluation: the anonymity of online postings would lead to disinhibition amongst individuals. Others have suggested that although flaming and trolling is often unpleasant, it may be a form of normative behavior that expresses the social identity of a certain user group.
According to Tom Postmes, a professor of social and organisational psychology at the universities of Exeter, England, and Groningen, The Netherlands, and the author of Individuality and the Group, who has studied online behavior for 20 years, "Trolls aspire to violence, to the level of trouble they can cause in an environment. They want it to kick off. They want to promote antipathetic emotions of disgust and outrage, which morbidly gives them a sense of pleasure." Someone who brings something off topic into the conversation in order to make that person mad is trolling.
The practice of trolling has been documented by a number of academics since the 1990s. This included Steven Johnson in 1997 in the book Interface Culture, and a paper by Judith Donath in 1999. Donath's paper outlines the ambiguity of identity in a disembodied "virtual community" such as Usenet:
Donath provides a concise overview of identity deception games which trade on the confusion between physical and epistemic community:
Whitney Phillips observes in This is Why We Can't Have Nice Things: Mapping the Relationship Between Online Trolling and Mainstream Culture that certain behaviors are consistent among different types of trolls. First, trolls of the subcultural variety self-identify as trolls. Trolls are also motivated by what is known as lulz, a type of unsympathetic, ambiguous laughter. The final behavior is the insistent need for anonymity. According to Phillips, anonymity allows trolls to engage in behaviors they would not replicate in professional or public settings, with the effectiveness of trolling often being dependent upon the target's lack of anonymity. This can include the disclosure of real-life attachments, interests, and vulnerabilities of the target.
A troll can disrupt the discussion on a newsgroup or online forum, disseminate bad advice, and damage the feeling of trust in the online community. In a group that has become sensitized to trollingwhere the rate of deception is highmany honestly naïve questions may be quickly rejected as trolling. This can be quite off-putting to the new user who upon first posting is immediately bombarded with angry accusations. Even if the accusations are unfounded, being branded a troll may be damaging to one's online reputation.
Susan Herring and colleagues, in "Searching for Safety Online: Managing 'Trolling' in a Feminist Forum", point out the difficulty inherent in monitoring trolling and maintaining freedom of speech in online communities: "harassment often arises in spaces known for their freedom, lack of censure, and experimental nature". Free speech may lead to tolerance of trolling behavior, complicating the members' efforts to maintain an open, yet supportive discussion area, especially for sensitive topics such as race, gender, and sexuality.
Cyberbullying laws vary by state, as trolling is not a crime under U.S. federal law. In an effort to reduce uncivil behavior by increasing accountability, many web sites now require commenters to register their names and e-mail addresses.
Trolling itself has become its own form of Internet subculture and has developed its own set of rituals, rules, specialized language, and dedicated spaces of practice. The appeal of trolling primarily comes from the thrill of how long one can keep the ruse going before getting caught, and exposed as a troll. When understood this way, Internet trolls are less like vulgar, indiscriminate bullies, and closer to countercultural respondents to a overly sensitive public.
The main elements of why people troll are interactions; trolling exists in the interactive communications between Internet users, influencing people's views both from objective and emotional standpoints. Further, trolling does not target a single individual, but rather targets multiple members of a discussion. Trolling can be easily identified by its offensive content, intended to provoke an emotional reaction from an audience.