ICT Group
ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.
During the Great Recession, ICT closed call centers in the United States and Canada; it also reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.
On February 2, 2010, ICT was acquired by Sykes Enterprises, Inc., a Tampa-based company.