Expediting
Expediting is a concept in purchasing and project management for securing the quality and timely delivery of goods and components.
The procurement department or an external expeditor controls the progress of manufacturing at the supplier concerning quality, packing, conformity with standards and set timelines. Thus the expeditor makes sure that the required goods arrive at the appointed date in the agreed quality at the agreed location.
Need
Expediting is especially needed in large scale projects, for example, in shipbuilding or when a refinery is being erected, because a delay caused by late delivery or inferior quality will increase expense and could lead to unsatisfied clients, thus the loss of a project or reputational damage. To save these unnecessary costs and minimize potential risks, the supplier and customer may agree on the use of a third party expeditor. These are experts from companies specializing in this field who keep track of the deadlines, supervise progress on site and check whether the components are properly packed. After inspection they notify the involved parties and banks about their findings; if everything is as agreed the bank will initiate the transfer of the price of the goods to the supplier. In this way, the supplier secures his liquidity as he is paid immediately when the components leave his factory and the customer/bank knows that the goods will be delivered correctly. Expediting is relevant for many industries, such as the oil and gas industry, the general energy industry and the infrastructure industry.Expediting exists in several levels:
- Production control: The expeditor inspects the factory whether the production is up to the standards of the country the goods are destined for. This is especially necessary for food or engineering equipment like power plant components. He or she controls as well whether the regular audits for ISO 9001 etc. have been made.
- Quality control: The components are tested whether they function as required and whether they are made to the measurements and standards of the customer. A part of this quality control can be the testing for compliance with standards of the destination country, e.g. ASME.
- Packing/transport survey: This is the lowest and most used level of expediting, as the goods are only counted and the packing is controlled whether it will withstand the adversities of transport.
- Project management: At a large-scale project, not only goods are controlled. The expeditor also keeps an eye on the deadlines and milestones of the project and whether the supplier will be on time. This way he or she monitors the crucial procurement parts of the project.
Larger companies normally have their own expeditors who can perform all four levels. Third parties then are only used when in-house capacity is overstretched or a neutral third party is needed.
Most of the time companies use third party inspector expeditors who are responsible for inspection of critical items as well as expediting. In strict quality control conditions, those quality inspector expeditors will give importance to quality work, rather than to expediting work, which may not be a useful technique to get expediting work completed.