EN 16114
EN 16114 "Management consultancy services" was a European Union standard published by the European Committee for Standardization on September 28, 2011. It focuses on the providing of management consulting services by management consultancy service providers. It was superseded by ISO 20700 in 2018.
History
The standard was developed by CEN project committee CEN/PC 381. The group started work on EN 16114 on 8 and 9 September 2008 in Milan at the offices of APCO and the Italian standardization body, managed with the technical secretariat of UNI.Three years later, the standard was first presented on November 9, 2011 at an event in Brussels at the headquarters of CEN and European Committee for Electrotechnical Standardization in the presence of representatives from the European Union and the International Council of [Management Consulting Institutes] and the European Federation of Management Consultancies Associations.
Subsequently, in the year 2016, the CEN has turned the PC 381 that was created to the design of the standard EN 16114, into TC 381 permanent regulatory committee for the sector Management Consultancy Services.
Following the publication of EN ISO 20700, the EN 16114 standard was withdrawn by CEN on September 5, 2018.
Main requirements of the standard
The EN 16114 adopted the following structure:- Purpose
- Normative references
- Terms and definitions
- Principles
- Offering
- Execution
- Closure
Features
- The legal and ethical issues ;
- Management, communication and evaluation ;
- Customer relations ;
- Proposal and agreement ;
- Planning and execution ;
- Closure.
- of small business support provision ;
- management systems for quality ;
- public contracts.
Since 2011, the EN 16114 standard was the main reference for the profession of Management Consultant until is was superseded by international standard ISO 20700 in 2018.