District Hospital Pulwama


District Hospital Pulwama is a premier healthcare institution in Jammu and Kashmir, established in 1959. Located on the Srinagar–Nowgam highway, it serves as the central critical care and referral facility for the Pulwama and Shopian regions. The hospital functions as a key teaching and clinical center in South Kashmir and was a designated COVID-19 care center during the pandemic.

Administration and Governance

The hospital operates under the administrative control of the Directorate of Health Services Kashmir. The governance structure includes:Chief Medical Officer : The CMO of Pulwama is the highest administrative health authority in the district. The is responsible for district-wide health policy, medical staff supervision, and the implementation of state and national health programs.Medical Superintendent: This official manages the hospital's internal clinical services, infrastructure, and emergency departments.

Ayushman Bharat (PM-JAY/SEHAT)

District Hospital Pulwama is a major empanelled provider for the Ayushman Bharat scheme. To ensure transparent delivery of 100% cashless healthcare, the program is managed by a specialized unit:District Program Coordinator : Programmatic oversight is led by Dr. Fahad Bin Ishaq. As the DPC, he is responsible for hospital monitoring, preventing unauthorized patient charges, and coordinating with the State Health Agency for claim processing.Arogya Mitra Desk: A 24/7 help desk is maintained at the hospital entrance to assist beneficiaries with Golden Card verification and admissions.

Digital Resources

The district utilizes localized digital tools to improve service delivery for beneficiaries:Pulwama Ayushman Portal: The portal provides a simplified interface for residents to download Golden Cards and track grievances filed through the Centralized Grievance Redressal Management System.

Grievance Redressal

Citizens can report issues regarding hospital services or denial of Ayushman Bharat benefits through:
  1. Official National Helpline: 14555.
  2. J&K Health Helpline: 104.
  3. Online Portal: The official .
  4. District Office: Written complaints can be submitted to the Office of the CMO Pulwama or the DPC.