Autoresponder
An autoresponder is a computer program that automatically answers e-mail sent to it.
The first autoresponders were created within mail transfer agents that found they could not deliver an e-mail to a given address. These create bounce messages such as "your e-mail could not be delivered because..." type responses. Today's autoresponders need to be careful to not generate e-mail backscatter, which can result in the autoresponses being considered e-mail spam.
An autoresponder allows you to send email messages automatically to people who have elected to receive them. For example, if you've created a free report, a template, a guide, or other helpful piece of content, you can let your website visitors access it in exchange for their email address.
Such follow-up autoresponders can be divided into two categories:
- Outsourced ASP model – these autoresponders operate on the provider's infrastructure and are usually configurable via a web-based control panel. The customer pays a monthly usage fee. This is easiest to implement for the end-user.
- Server-side – enables users to install the autoresponder system on their own server. This requires technical skills.