Win Friends and Influence People
Win Friends and Influence People is a scholarly work by Kathleen Carley, published in 2008 in ''Journal of Management Inquiry''. The main subjects of the publication include agency, sociology, public relations, survey data collection, social psychology, grounded theory, business, institutional theory, work engagement, value, participant observation, organizational culture, and emotional labor. The authors find that successful purveyors of cultural values are characterized by how well they are liked and their perceived importance to their coworkers' success rather than traditional means of culture management, such as policy and hierarchical authority. .