Identity and access management


Identity and access management or Identity management is a framework of policies and technologies to ensure that the right users have the appropriate access to technology resources. IAM systems fall under the overarching umbrellas of IT security and data management. Identity and access management systems not only identify, authenticate, and control access for individuals who will be utilizing IT resources but also the hardware and applications employees need to access.
The terms "identity management" and "identity and access management" are used interchangeably in the area of identity access management.
Identity-management systems, products, applications and platforms manage identifying and ancillary data about entities that include individuals, computer-related hardware, and software applications.
IdM covers issues such as how users gain an identity, the roles, and sometimes the permissions that identity grants, the protection of that identity, and the technologies supporting that protection.

Definitions

Identity management – or identity and access management – is the organizational and technical processes for first registering and authorizing access rights in the configuration phase, and then in the operation phase for identifying, authenticating and controlling individuals or groups of people to have access to applications, systems or networks based on previously authorized access rights. Identity management is the task of controlling information about users on computers. Such information includes information that authenticates the identity of a user, and information that describes data and actions they are authorized to access and/or perform. It also includes the management of descriptive information about the user and how and by whom that information can be accessed and modified. In addition to users, managed entities typically include hardware and network resources and even applications. The diagram below shows the relationship between the configuration and operation phases of IAM, as well as the distinction between identity management and access management.
Access control is the enforcement of access rights defined as part of access authorization.
Digital identity is an entity's online presence, encompassing personal identifying information and ancillary information. See OECD and NIST guidelines on protecting PII. It can be interpreted as the codification of identity names and attributes of a physical instance in a way that facilitates processing.

Function

In the real-world context of engineering online systems, identity management can involve five basic functions:
  • Pure identity function: Creation, management and deletion of identities without regard to access or entitlements
  • User access function: For example, a smart card and its associated data used by a customer to log on to a service or services
  • Service function: A system that delivers personalized, role-based, online, on-demand, multimedia, presence-based services to users and their devices
  • Identity federation: A system that relies on federated identity to authenticate a user without knowing their password
  • Audit function: Monitors bottlenecks, malfunctions and suspect behaviors

    Pure identity

A general model of identity can be constructed from a small set of axioms, for example that all identities in a given namespace are unique, or that such identities bear a specific relationship to corresponding entities in the real world. Such an axiomatic model expresses "pure identity" in the sense that the model is not constrained by a specific application context.
In general, an entity can have multiple identities and each identity can encompass multiple attributes, some of which are unique within a given name space. The diagram below illustrates the conceptual relationship between identities and entities, as well as between identities and their attributes.
In most theoretical and all practical models of digital identity, a given identity object consists of a finite set of properties. These properties record information about the object, either for purposes external to the model or to operate the model, for example in classification and retrieval. A "pure identity" model is strictly not concerned with the external semantics of these properties.
The most common departure from "pure identity" in practice occurs with properties intended to assure some aspect of identity, for example a digital signature or software token which the model may use internally to verify some aspect of the identity in satisfaction of an external purpose. To the extent that the model expresses such semantics internally, it is not a pure model.
Contrast this situation with properties that might be externally used for purposes of information security such as managing access or entitlement, but which are simply stored, maintained and retrieved, without special treatment by the model. The absence of external semantics within the model qualifies it as a "pure identity" model.
Identity management can thus be defined as a set of operations on a given identity model, or more generally, as a set of capabilities with reference to it.
In practice, identity management often expands to express how model content is to be provisioned and reconciled among multiple identity models. The process of reconciling accounts may also be referred to as de-provisioning.

User access

User access enables users to assume a specific digital identity across applications, which enables access controls to be assigned and evaluated against this identity. The use of a single identity for a given user across multiple systems eases tasks for administrators and users. It simplifies access monitoring and verification, and allows the organizations to minimize excessive privileges granted to one user. Ensuring user access security is crucial in this process, as it involves protecting the integrity and confidentiality of user credentials and preventing unauthorized access. Implementing robust authentication mechanisms, such as multi-factor authentication, regular security audits, and strict access controls, helps safeguard user identities and sensitive data. User access can be tracked from initiation to termination of user access.
When organizations deploy an identity management process or system, their motivation is normally not primarily to manage a set of identities, but rather to grant appropriate access rights to those entities via their identities. In other words, access management is normally the motivation for identity management and the two sets of processes are consequently closely related.

Services

Organizations continue to add services for both internal users and by customers. Many such services require identity management to properly provide these services. Increasingly, identity management has been partitioned from application functions so that a single identity can serve many or even all of an organization's activities.
For internal use identity management is evolving to control access to all digital assets, including devices, network equipment, servers, portals, content, applications and/or products.
Services often require access to extensive information about a user, including address books, preferences, entitlements and contact information. Since much of this information is subject to privacy and/or confidentiality requirements, controlling access to it is vital.

Identity federation

Identity federation comprises one or more systems that share user access and allow users to log in based on authenticating against one of the systems participating in the federation. This trust between several systems is often known as a "circle of trust". In this setup, one system acts as the identity provider and other systems act as service providers. When a user needs to access some service controlled by SP, they first authenticate against the IdP. Upon successful authentication, the IdP sends a secure "assertion" to the SP. "SAML assertions, specified using a markup language intended for describing security assertions, can be used by a verifier to make a statement to a relying party about the identity of a claimant. SAML assertions may optionally be digitally signed."

System capabilities

In addition to creation, deletion, modification of user identity data either assisted or self-service, identity management controls ancillary entity data for use by applications, such as contact information or location.
  • Authentication: Verification that an entity is who/what it claims to be using a password, biometrics such as a fingerprint, or distinctive behavior such as a gesture pattern on a touchscreen.
  • Authorization: Managing authorization information that defines what operations an entity can perform in the context of a specific application. For example, one user might be authorized to enter a sales order, while a different user is authorized to approve the credit request for that order.
  • Roles: Roles are groups of operations and/or other roles. Users are granted roles often related to a particular job or job function. Roles are granted authorizations, effectively authorizing all users which have been granted the role. For example, a user administrator role might be authorized to reset a user's password, while a system administrator role might have the ability to assign a user to a specific server.
  • Delegation: Delegation allows local administrators or supervisors to perform system modifications without a global administrator or for one user to allow another to perform actions on their behalf. For example, a user could delegate the right to manage office-related information.
  • Interchange: The SAML protocol is a prominent means used to exchange identity information between two identity domains. OpenID Connect is another such protocol.

    Privacy

Putting personal information onto computer networks necessarily raises privacy concerns. Absent proper protections, the data may be used to implement a surveillance society.
Social web and online social networking services make heavy use of identity management. Helping users decide how to manage access to their personal information has become an issue of broad concern.