Techinline
Techinline FixMe.IT is an application for remote support, remote control, desktop sharing, remote training, and file transfer between computers. The application operates with the Microsoft Windows operating system.
Product
How it works
FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.Features
FixMe.IT can be used to access both on-demand and unattended machinesThe local expert can chat with the remote client, view and control the client’s desktop.
The expert may reboot the remote machine and the connection will be restored automatically.
Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.
The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.
Other features include session recording, reporting, and multi-monitor support.