Sandra Carpenter
Sandra Mitchell Carpenter was an American corporate executive, engineer, and information technology professional. During the 1980s, Carpenter served as corporate vice president for information management systems at Hilton Hotels. She was one of the first women to serve as a chief information officer at a company with more than $1 billion in revenue. During her tenure at Hilton, CIO magazine named the company to their list of the top ten travel service IT Innovators. Carpenter also received placement on CIO Magazine's list of the top 100 CIOs.
Early life and education
Carpenter was born in Des Moines, Iowa on February 4, 1934. She grew up in several Midwestern cities and then in Short Hills, New Jersey. In 1952, Carpenter graduated from the Beard School in Orange, NJ. She then completed her bachelor's degree in literature at Smith College in Northampton, MA in 1956. Carpenter co-chaired a reception of the Smith College Clubs of Los Angeles and Pasadena to launch the $125 million fundraising campaign for the school in 1988.Information technology career
In the 1960s, Carpenter joined IBM as a systems engineer, instructor, and sales representative. She was the first woman to take on all three of these roles at the company. Carpenter later served as director of information systems at Quanex Corp., an industrial company in Houston, Texas, and chief information officer at Rosenbluth Travel in Philadelphia during the 1990s.Rosenbluth, the fifth largest travel agency in the U.S. at the time, had a corporate client list that included Walmart, DuPont, Nike, Inc., and Chevron Corporation. Carpenter led the automation of Rosenblauth's booking system, which had previously relied on manual entry. In a 1992 profile of her work written by CIO magazine, Carpenter outlined five critical elements for IT innovation at Rosenblauth:
- Staff Nurturing Programs
- Contact between Information Systems and Customers
- Team Decision-Making
- Concurrent Development Methods
- Toleration for Failures