Call detail record


A call detail record is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions that passes through that facility or device. The record contains various attributes of the call, such as time, duration, completion status, source number, and destination number. It is the automated equivalent of the paper toll tickets that were written and timed by operators for long-distance calls in a manual telephone exchange.

CDR contents

A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call. In actual modern practice, call detail records are much more detailed, and contain attributes such as:
  • the phone number of the subscriber originating the call
  • the phone number receiving the call
  • the starting time of the call
  • the call duration
  • the billing phone number that is charged for the call
  • the identification of the telephone exchange or equipment writing the record
  • a unique sequence number identifying the record
  • additional digits on the called number used to route or charge the call
  • the disposition or the results of the call, indicating, for example, whether or not the call was connected
  • the route by which the call entered the exchange
  • the route by which the call left the exchange
  • call type
  • voice call type
  • any fault condition encountered
Each exchange manufacturer decides which information is emitted on the tickets and how it is formatted. Examples:
  • Send the timestamp of the end of call instead of duration
  • Voice-only machines may not send call type
  • Some small PBX does not send the calling party
In some corporate private branch exchange systems, a call detail record is termed a station messaging detail record.03287948224

Uses

Call detail records serve a variety of functions. For telephone service providers, they are critical to the production of revenue, in that they provide the basis for the generation of telephone bills. For law enforcement, call detail records provide a wealth of information that can help to identify suspects, in that they can reveal details as to an individual's relationships with associates, communication and behavior patterns, and even location data that can establish the whereabouts of an individual during the entirety of the call. For companies with PBX telephone systems, call detail records provide a means of tracking long-distance access, can monitor telephone usage by department or office, and can create listing of incoming and outgoing calls.

Privacy

The U.S. Supreme Court has held the records of numbers called are not protected by the Fourth Amendment to the Constitution of the United States because the caller "voluntarily conveyed numerical information to the telephone company." But there is limited protection under the Electronic Communications Privacy Act. The revelation that call metadata records are being universally collected and stored in the U.S. and elsewhere has generated considerable controversy.
In June 2013, a top secret order of the United States Foreign Intelligence Surveillance Court was leaked to the public. That order referenced and defined call detail records as follows:

Usage in research

CDRs have found various uses in academic research, with topics ranging from social networks to human mobility.