Phil Bentley
Phillip Keague Bentley is a British businessman. He is the chief executive officer of Mitie, and formerly the CEO of Cable & Wireless Communications. and the managing director of British Gas, the British retail arm of the energy company Centrica.
Early and personal life
Bentley was brought up in Bradford, and attended Woodhouse Grove School in Apperley Bridge. He holds a master's degree from Pembroke College, Oxford and an MBA from INSEAD. He is also a fellow of the Chartered Institute of Management Accountants.Bentley is married and has two children.
Career
Bentley joined BP's graduate recruitment scheme in 1982, training as a management accountant. He worked in China from 1983 to 1985, and then Egypt and the US, before returning to the UK as head of capital markets. He joined Grand Metropolitan in 1995, which became Diageo in 1997; from 1 July 1999 until 2000 he was finance director of UDV Guinness.Centrica
Bentley was group finance director of Centrica from 2000 to February 2007. and was also managing director, Europe from July 2004 to September 2006.On 19 September 2006 it was announced that Bentley would become the managing director of British Gas, part of the Centrica group, taking over from Mark Clare from March 2007. Bentley's stewardship was often controversial, as the company raised residential energy prices several times during his reign; protests at company premises were not unusual. Bentley frequently appeared in the media defending the company's decisions. The controversy was fuelled by the rise in profits during Bentley's stewardship – profits from the residential energy division of British Gas increased by 24% in one year alone. Bentley repeatedly claimed that price rises were beyond the company's control, and that they were not increased to raise profits. Bentley said that the reason for the price increase was that average domestic gas consumption had increased by 12 per cent compared to the warmer previous year. Throughout his time at the company Bentley's salary was the subject of frequent criticism.
As managing director for seven-years, Bentley did have commercial success at Centrica, increasing turnover by nearly £4 billion. He was credited with improving the company’s customer services and rolling out new technologies such as smart meters.
On 27 February 2013, Centrica announced that Bentley would step down from his role at British Gas, from the Centrica board on 30 June 2013, and leave the company's employment on 31 December 2013. Bentley was replaced by the managing director of Direct Energy Chris Weston.