Papa John's
Papa John's International, Inc., trading as Papa Johns, is an American pizza restaurant chain., it is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in the Louisville, Kentucky and Atlanta, Georgia metropolitan areas.
Papa John's global presence has reached over 5,500 locations in 49 countries and territories, and it is the world's third-largest pizza delivery company.
History
1984–2009
The Papa John's restaurant was founded in 1984 when "Papa" John Schnatter installed an oven inside a broom closet in the back of his father's tavern, Mick's Lounge, in Jeffersonville, Indiana. He sold his 1971 Camaro Z28 to purchase US$1,600 worth of used pizza equipment and began selling pizzas to the tavern's customers out of the converted closet. His pizzas proved sufficiently popular that a year later he moved into an adjoining space. Dipping sauce specifically for pizza was invented by Papa John's Pizza that same year, and has since become popular when eating pizza, especially the crust.The company went public in 1993 following an initial public offering, becoming listed on the NASDAQ under the symbol. A year later it had 500 stores, and by 1997 it had opened 1,500 stores. In 2009, Schnatter bought the Camaro back after offering a reward of $250,000 for the car.
2010s
The first notable Bitcoin retail transaction involving physical goods was paid on May 22, 2010, by exchanging 10,000 mined BTC for two pizzas delivered from a Papa John's on Atlantic Boulevard in Jacksonville, Florida. Some cryptocurrency users have celebrated May 22 as "Bitcoin Pizza Day".On January 1, 2018, Schnatter stepped down as CEO of Papa John's Pizza in favor of company President Steve Ritchie; Schnatter remained chairman. In February 2018, Papa John's and the NFL ended their sponsorship agreement after Schnatter's criticism of the NFL made headlines.
On July 11, 2018, news outlets reported that during a conference call with the marketing agency Laundry Service that was working under contract for Papa John's, Schnatter had used the word "nigger" by saying "Colonel Sanders called blacks niggers and Sanders never faced public backlash." Schnatter said that referencing the quote by the KFC founder was meant to convey his dislike for racism. After the call, the owner of the marketing agency moved to end their contract with Papa John's. Schnatter resigned as chairman of the board on the day the incident was reported.
After the incident, Ritchie apologized in an open letter, and ordered the company's workforce to undergo bias and diversity training.
On July 26, 2018, Schnatter filed a lawsuit against Papa John's Pizza to give him access to the company's internal books and records after they fired him from the company following the teleconference call scandal. He describes the company's procedures as an "unexplained and heavy-handed way" to cut ties between him and the company that he founded. In addition to preventing him from accessing information, the corporation also implemented a poison pill strategy in order to limit Schnatter's chances of buying back a majority stake in the company.
On February 4, 2019, it was announced that the activist hedge fund Starboard Value, which had played a large role in turning around the troubled Olive Garden restaurant chain, would be investing $200 million into Papa John's Pizza and that Starboard could possibly invest an additional $50 million by March 29, 2019. It was simultaneously announced that Starboard Value CEO Jeff Smith would become the new Papa John's chairman and that Anthony Sanfilippo, former CEO of the gaming company Pinnacle Entertainment, would be another addition to the company's board. Following that announcement, Ritchie said that he hoped the deal would put an end to the ongoing feud with Schnatter, telling CNBC's David Faber, "Obviously, we're very hopeful that we can bring John along." However, Schnatter has expressed concerns that Ritchie is not the right executive for Papa John's.
On March 5, 2019, Papa John's announced a settlement with Schnatter under which he would resign from the company's board of directors at the company's annual meeting on April 30 or when a mutually acceptable independent director was appointed to replace him, whichever came first. Schnatter agreed to dismiss two lawsuits filed against the company and to withdraw his plan to run for a seat on the board at the annual meeting. Papa John's agreed to remove the "acting in concert" provisions from its "poison pill" plan that prevented Schnatter from communicating with other company shareholders. Schnatter, who then still controlled 31% of Papa John's shares, issued a statement saying he was "thankful that I've been able to resolve these important issues" and hoped everyone could now "focus on the company's business without the need for additional litigation". The company also agreed to remove a requirement that Starboard Value, which owns about 10% of the company, must vote in favor of the incumbent board.
In March 2019, NBA Hall of Famer Shaquille O'Neal joined Papa John's board of directors and became a spokesman for the brand. The next year, Papa John's introduced the Shaq-a-Roni, a pizza dedicated to O'Neal.
Amidst these changes, in May 2019, Schnatter began selling off his shares in the company, initially starting with 9.8 million shares. Throughout the next year, he had reduced his stock ownership to just 4%.
On August 27, 2019, Papa John's announced that Arby's President Robert M. Lynch would be the new CEO replacing Steve Ritchie, who was handpicked by founder Schnatter to succeed him in 2018.
2020s
In September 2020, Papa John's announced plans to establish a new headquarters in the Atlanta metropolitan area. In November, the company announced its new global headquarters would be located in Three Ballpark Center at The Battery Atlanta. The existing headquarters in Jeffersontown, Kentucky, a community within the merged government of Louisville, was retained, and houses the IT, supply chain, and legal departments.In November 2021, Papa John's announced it was rebranding its logo and store locations.
In March 2022, Papa John's suspended its business operations in Russia in response to the 2022 Russian invasion of Ukraine, but independent franchisee-owned locations remained open.
In August 2024, Todd Penegor was named President and CEO.
Operations
Papa John's primarily takes carryout and delivery orders, although some restaurants have tables and chairs for dining in.Franchise owners pay a one-off franchise fee of US$25,000 per restaurant, then a royalty fee of 5% of net sales, plus a charge for advertising of 8% of net sales. The company requires franchisees to have net worth of at least $250,000, the approximate amount of investment needed. Corporate operations look over franchisees to ensure brand consistency. Papa John's International is a publicly traded company.
Based on 2019 sales information provided by Technomic, PMQ Pizza Magazine reported that the company was the fourth-largest take-out and pizza delivery restaurant chain in the United States. The company's net profitability though, is far behind its main competitors. In 2014, its net margin was 4.6% of total sales, whereas Domino's Pizza's net margin was 8.2% and Yum! Brands, which owns Pizza Hut, was 7.9%. Its slogan is "Better Ingredients. Better Pizza. Papa John's."
Papa John's has over 5,199 establishments—4,456 franchised restaurants operating domestically in all 50 states, and in 44 countries and territories, Papa John's operates 246 "company owned stores" under joint ventures and 35 units in Beijing and North China. In September 2012 the 4,000th Papa John's Pizza restaurant opened, in New Hyde Park, New York. The company celebrated the event by giving away 4,000 free pizzas to customers throughout New York City.
In January 2002, Papa John's became the first national pizza chain to make online ordering available to all of its U.S. customers. Most other national chains later added online ordering to their services. On July 10, 2004, Papa John's controlled an estimated 6.6% of the market, according to Technomic.
Franchises outside the U.S.
South Korea
In 2003, Papa John's opened its first branch in Apgujeong-dong, Gangnam-gu, Seoul, South Korea and the second branch in Garak-dong, Songpa-gu, Seoul, South Korea. Compared to Domino's Pizza and Pizza Hut, which started business in Korea in the 1980s, Papa John's started business late in Korea. In 2006, they opened the 50th restaurant in Seoul. As of the end of 2022, Papa John's has a total of 239 stores in Korea. In other countries, Papa John's has menus which are localized to each country. However, in Korea, Papa John's is selling the original American pizzas with special Korean localized pizzas together. Papa John's also has various side menus such as spaghetti in Korea.Europe
Papa John's has operated in the United Kingdom since 1999. In July 2015, the company had 300 shops in the UK, although in 2010 it had plans for the number rising to between 400 and 500 within the next five years. In 2023, Papa Johns had plans to open a new takeaway store in Newcastle turned down by the Planning Inspectorate, making it the first organisation in the United Kingdom to have a planning appeal rejected by the Department for Levelling Up, Housing and Communities on the grounds that to grant permission to open a new takeaway store in the area would "undermine local authority plans to tackle high local levels of obesity".In March 2024, Papa John's announced it would close 43 "underperforming" stores – almost a tenth of its 450 units in the UK.
Papa John's operates throughout Ireland, with its head office at Ballybrit, County Galway. The company has over 50 locations and operates mobile units around the country. The franchises are often located adjacent to Supermac's fast food outlets, whose parent company owns the exclusive franchise rights for the chain in Ireland.
Spain is the second most important European market for Papa John's. The chain has been operating in Spain since 2016, and had 42 restaurants by late 2017. In particular, the restaurants achieved a significant presence in the Madrid province with more than half of the Spanish restaurants being located there. Papa John's expects to open at least 100 restaurants just in the province of Madrid, as well as expanding to other regions across Spain.
Papa John's also operated in Russia and Belarus with plans to expand to several other European and Central Asian countries.
Papa John's restaurants in Portugal began operating in 2005 but closed some time later.
In Poland, Papa John's opened their first location in 2017.
In 2018, Papa John's opened their first restaurant in Kazakhstan, which became the 46th country in the world where the chain is represented.
In May 2019, it was announced that Papa John's would enter the German market by taking over Halle/Salle-based Uno Pizza and converting their stores into Papa John's, with the aim of opening up to 250 locations in Germany in the following five to seven years.
After a failed step in the early 2000s, in 2019 Papa John's returned to Portugal with a restaurant in Lisbon and plans to expand to other parts of the country.
In the Netherlands Papa John's opened its doors in 2017, starting in Amsterdam and expanding further through the Netherlands in 2019.
File:Papa John's scooters.jpg|thumb|A Papa John's Pizza restaurant in Hoofddorp, Netherlands