No fault found
No fault found, no trouble found or no defect found are terms used in the field of maintenance, where a unit is removed from service following a complaint of a perceived fault by operators or an alarm from its BIT equipment. The unit is then checked, but no anomaly is detected by the maintainer. Consequently, the unit is returned to service with no repair performed.
If there is an underlying fault that has not been detected the unit may be returned for repair several times with no fault identified. Alternative descriptors include:
- No fault found
- Cannot duplicate
- Fault not found
- No trouble found
- No defect found
- Hidden failures
- False failures
The NFF problem
As the figure shows once a fault has been reported, investigated, and no fault found any future problems caused by the fault cause additional work which is a waste of maintainer time. Different causes have been suggested for this issue.- Some can be attributed to the way a possible fault is perceived by the user.
- Some can be attributed to the diagnostic methods available to the maintainer.