Melanie Dawes
Dame Melanie Henrietta Dawes is a British economist and administrator. In February 2020 she was appointed Chief Executive of Ofcom. She was previously the Permanent Secretary of the Ministry of Housing, Communities and Local Government, and before that worked at HM Treasury, HM Revenue and Customs, and in the Cabinet Office. She is a Trustee of the Patchwork Foundation, founded by Harris Bokhari.
Early life and education
Dawes was born on 9 March 1966. She was educated at Malvern Girls' College, then an all-girls private school in Malvern, Worcestershire. She studied at New College, Oxford, graduating with a Bachelor of Arts degree. She then undertook postgraduate studies in economics at Birkbeck College, London, graduating with a Master of Science degree.Career
Dawes joined the Civil Service in 1989. After two years at the Department for Transport, she spent 15 years at HM Treasury, ending her time there in the role of Europe Director from 2002 to 2006. Then, from 2006 to 2011, she worked at HM Revenue and Customs. She was Director General for Business Tax at HMRC from November 2007, replacing Dave Hartnett. From October 2011 to 2015, she was Director General of the Economic and Domestic Secretariat in the Cabinet Office.On 1 March 2015 Dawes was appointed as the Permanent Secretary of the Department for Communities and Local Government, succeeding Sir Bob Kerslake. She was the first permanent secretary to be appointed under a new scheme in which the Prime Minister has the final say in the recruitment process; the PM now chooses from a list created by the Civil Service Commissioners, rather than only having a veto over the Commissioners' preferred candidate. In 2015 Dawes was paid a salary of between £160,000 and £164,999 pa by DCLG, making her one of the 328 most highly paid people in the British public sector.
On 12 February 2020, Dawes was named as the new Chief Executive of broadcasting, telecoms and postal services regulator Ofcom. In an October 2025 Financial Times profile of Dawes, it was reported that Ofcom under Dawes would require major social media and technology platforms to demonstrate that their recommendation algorithms prevent children from being shown harmful content, and stated that the regulator may order algorithmic audits and enforcement action under the Online Safety Act.