The hotel dates from the 13th century and is amalgamation of at least 6 buildings. The main façade faces on to intersection of three streets, Tombland, Wensum Street and Palace Street. The hotel has a total of 84 bedrooms all of which are en-suite. The hotel also has a mixture of meeting and conference room facilities. There is also a restaurant which is called The WinePress @ Wensum. The hotel has two bar areas. The Maids Head Bar features Jacobean Oakpanelling and has been reputedly frequented by guests such as Horatio Nelson and Edith Cavell. There is also a second bar which is called the Yard Bar.