Get Help
Get Help, known as Contact Support before the Windows 10 Creators Update, is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it. It also offers the user links to online help articles for business and IT support, Microsoft Store sales and support, and a disability answer desk.
Once a problem has been entered, the user is offered a chance to review that and select a product from the following icon-based list:
- Windows
- Office
- Xbox
- Skype
- OneDrive
- [Microsoft Microsoft Store (digital)|Store (digital)|Store]
- Excel
- PowerPoint
- Word
- Outlook
- OneNote
- Azure
- Band
- Rewards
- Business, IT & developer
- Dynamics
- Edge
- Exchange server
- HealthVault
- HoloLens
- Minecraft Education
- Mobile devices
- Mouse, keyboard
- MSDN Subscriptions
- MSN
- Outlook.com
- SharePoint server
- SQL Server
- Surface
- Visio
- Visual Studio
Previously, like Quick Assist, Get Help was updated through Windows Update, not Microsoft Store, even though Get Help is built from the Windows Platform. However, since the Windows 10 20H2 update, Get Help can now be updated through the Microsoft Store.