Get Help
Get Help, known as Contact Support before the Windows 10 Creators Update, is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it. It also offers the user links to online help articles for business and IT support, Microsoft Store sales and support, and a disability answer desk.
Once a problem has been entered, the user is offered a chance to review that and select a product from the following icon-based list:
- Windows
- Office
- Xbox
- Skype
- OneDrive
- Store (digital)|Store]
- Excel
- PowerPoint
- Word
- Outlook
- OneNote
- Azure
- Band
- Rewards
- Business, IT & developer
- Dynamics
- Edge
- Exchange server
- HealthVault
- HoloLens
- Minecraft Education
- Mobile devices
- Mouse, keyboard
- MSDN Subscriptions
- MSN
- Outlook.com
- SharePoint server
- SQL Server
- Surface
- Visio
- Visual Studio
Previously, like Quick Assist, Get Help was updated through Windows Update, not Microsoft Store, even though Get Help is built from the Windows Platform">Microsoft Windows">Windows Platform. However, since the Windows 10 20H2 update, Get Help can now be updated through the Microsoft Store.