Exploring usability and user-centered design through emergency management websites
Exploring usability and user-centered design through emergency management websites is a scholarly work, published in 2018 in ''Communication Design Quarterly''. The main subjects of the publication include Web usability, usability lab, usability, homeland security, heuristic evaluation, information overload, World Wide Web, Usability goals, user-centered design, user experience design, human–computer interaction, web design, Usability engineering, and computer science. This study explores the usability of the Department of Homeland Security and Emergency Management's (DHSEM) website, applying theories of user experience design (UXD) to emphasize the importance of responsive web design in practice.