Clari5


CustomerXPs, doing business as Clari5, is a financial technology company based in Bengaluru, India. It develops financial crime risk management and customer experience management software for banks and financial institutions. The company was founded in 2006, and acquired by Perfios in February 2025.

History

Clari5 was founded in 2006 by Rivi Varghese, Aditya Lal, Balaji Suryanarayana, and Sandhya V.
In 2008, former Infosys executive Sharad Hegde invested approximately $1 million in CustomerXPs. In January 2011, CustomerXPs raised $4 million in Series A funding from JAFCO Asia. CustomerXPs also received support from Microsoft Accelerator.
The company launched its Clari5 brand in 2012. In 2014, it released Clari5 Sherlock as a fraud detection system using big data analytics. By 2017, the company reported managing 200 million accounts at a single site. Clari5 was listed among the top 100 global regtech companies in 2021.
In January 2025, Punjab National Bank became the first bank to implement I4C's National Cybercrime Reporting Portal using Clari5's real-time NCRP integration platform.
In February 2025, B2B SaaS company Perfios acquired Clari5. After the acquisition, Clari5 became a wholly owned subsidiary while maintaining independent operations. In May 2025, Mashreq Bank announced a partnership with Clari5 for a generative AI-powered fraud detection, prevention, and investigation platform called Clari5 Genie.

Product

The Clari5 enterprise fraud management platform enables banks and financial institutions to perform real-time, cross-channel monitoring and prevention of digital payment fraud, anti–money laundering compliance checks, and customer onboarding risk assessment. It uses artificial intelligence -based fraud detection techniques such as behavioral anomaly analysis and customer profiling.

Recognition

  • 2025 ET Brand Equity Disruption Awards - Industry Excellence BFSI & FinTech
  • 2025 Bharat Fintech Summit Awards - Best RegTech and Best Use of Emerging Technologies
  • 2023 IBS Intelligence Global FinTech Innovation Awards - Best Risk Management Implementation