Buffalo Metropolitan Transportation Center

The Buffalo Metropolitan Transportation Center is located on the southeast corner of North Division and Ellicott Streets in Downtown Buffalo, New York. The transportation center is open 24 hours daily.
Managed by the Niagara Frontier Transportation Authority, which also uses the transit center as its headquarters, it operates as a major transportation hub for a number of NFTA Metro bus routes, as well as inter-city bus services. Its location is also of importance in that this terminal normally is the first or last stop in the United States on the busy Toronto-New York City bus corridor in the United States. The closest two Canadian bus stations are Fort Erie or the more frequently served Niagara Falls Transit Terminal at Bridge and Erie Streets in downtown Niagara Falls, Ontario.
Built in 1977, the architectural firm of CannonDesign created a terminal that is a "pleasant and even exciting space to experience, with views of travelers, buses and the city beyond afforded by comparatively large areas of glazing". It replaced an older Greyhound Station, located at 672 Main Street, near Tupper. After the Main Street station had closed, it became a police station for the Buffalo Theater District, and is currently used partially as the Alleyway Theatre

Inside the terminal

Aside from the transportation center being the main office for the Niagara Frontier Transportation Authority and the Buffalo area base office for Greyhound Lines, Inc., there are a number of service based businesses for passengers and employees of the terminal.

In January 2025, the MTC Deli replaced the former Tim Hortons coffee shop.
NFTA Transit Police sub-station
soda and other vending machines
taxi stand for Buffalo Taxi Service

In the past, Hardee's and Burger King had an outlet in the terminal that was later turned into a "Travelers Cafe", both operated by Greyhound Lines. The space for the restaurant also had been converted into an indoor waiting area for passengers waiting for local bus service at the corner of North Division and Ellicott. It has since been closed. The NFTA presently uses the area for storage.
Additionally, a gift shop existed for a number of years, but has been vacated and renovated into a larger office area for the NFTA Transit Police sub-station.

Intercity bus lines serving the terminal

[Greyhound Lines]

Buffalo to Batavia, Rochester, Geneva, Ithaca, Binghamton, Scranton, New York City
Buffalo to Batavia, Rochester, Syracuse, Cortland, Binghamton, Scranton, New York City
Buffalo to Batavia, Rochester, Syracuse, Utica, Schenectady, Albany, Springfield, Worcester, Boston
Buffalo to Erie, Cleveland
Buffalo to Toronto

[Coach USA] - Erie

Buffalo to Lackawanna, Angola, Dunkirk, SUNY Fredonia, Fredonia, Cassadaga, Gerry, Jamestown
Buffalo to East Aurora, Holland, Machias, Arcade, Franklinville, Olean

Megabus">Megabus (North America)">Megabus

Buffalo to Toronto
Buffalo to Rochester, NY, Syracuse, NY, and New York City
Buffalo to Philadelphia, Baltimore, and Washington, DC
Buffalo to New York City, NY

[Coach Canada]-Trentway Wagar

Buffalo to Fort Erie, Niagara Falls, St. Catharines, Grimsby, Toronto

[Trailways of New York], Adirondack Trailways, Pine Hill Trailways

Buffalo to Batavia, Rochester, Geneva, Ithaca, Binghamton, New York City
Buffalo to Batavia, Rochester, Syracuse, Cortland, Binghamton, New York City

Fullington Trailways">Trailways Transportation System">Trailways

Buffalo to Springville, Olean, DuBois

[Barons Bus Lines]

Buffalo to Dunkirk, Erie, Youngstown, Akron, Wooster, Mansfield, Columbus and Cincinnati.

Local bus routes directly serving the terminal

Route 40 Niagara Falls at gate 14.
Route 1 William at gate 17 or 18.
Route 2 Clinton at gate 17 or 18.
Route 4 Broadway at gate 19 or 20.

Board on Ellicott Street at North Division Street

Route 6 Sycamore
Route 8 Main
Route 14 Abbott
Route 16 South Park
Route 24 Genesee
Route 36 Hamburg

Board on North Division Street at Ellicott Street

Route 3 Grant
Route 5 Niagara/Kenmore
Route 11 Colvin
Route 15 Seneca
Route 20 Elmwood
Route 25 Delaware
Route 60 Niagara Falls Express
Route 74 Boston Express
Route 76 Lotus Bay Express
Route 204 Buffalo Airport-Downtown Express

Nearly all buses operating into Downtown Buffalo come within a short walk of the transportation center.

Future

In the later part of 1999, proposals were made for an updating of the terminal, including a new shopping area, restaurant, and updated passenger waiting area for NFTA Metro passengers, as well as intercity bus passengers.
The Buffalo News continued stories on this, as well as progress made on the possible creation of an intermodal transportation facility on the site of the Buffalo War Memorial Auditorium or at Buffalo Central Terminal, effectively linking Amtrak Trains with intercity buses, and local buses "under one roof" in a style similar to the William F. Walsh Regional Transportation Center partway across the state in Syracuse, New York.