Telephone numbers in Colombia


Number plan

operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit. Nationally, all calls between subscribers are dialed as ten digits, with no prefix.
NumberDialing zone or service
+57-3XX-XXXXXXXMobile services
+57-601-XXXXXXXBogotá and Cundinamarca
+57-602-XXXXXXXValle del Cauca, Cauca and Nariño
+57-604-XXXXXXXAntioquia, Chocó and Córdoba
+57-605-XXXXXXXAtlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre
+57-606-XXXXXXXCaldas, Risaralda and Quindío
+57-607-XXXXXXXNorte de Santander, Santander and Arauca
+57-608-XXXXXXXBoyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments

History

Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number. These were converted to the new format by inserting "60" before the dialing zone.
There were various dial plans, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.

Landline service

All landline subscriber numbers follow the pattern:
  • 60B-YXX-XXXX
Where B is the dialing zone,
Y is 2 to 8,
and X is any digit.
Each department belongs to only one dialing zone. Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.
Calling internationally from Colombian landlines requires a carrier-selection code be included after the 00 IDD prefix, before the country code and foreign subscriber number:
  • 00A-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:
00456Claro Fijo
00444Claro Móvil
00414Tigo
005Tigo
007ETB
009Movistar

Mobile service

As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.
Mobile subscriber numbers follow the pattern:
  • 3MM-XXX-XXXX
where 3MM usually indicates one of the country's mobile phone operators.
PrefixMobile operator
300
301
302
304
305
324		Tigo
302
323		WOM
304Flash Mobile
304
305		ETB
305Móvil Éxito
310
311
312
313
314
320
321
322
323		Claro, formerly known as Comcel
315
316
317
318		Movistar
319Virgin Mobile
333Suma Movil
350
351		Avantel

Since Colombia adopted the mobile number portability, these 3MM codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.

Toll-free service

numbers follow the pattern:
  • 01-800-XXX-XXXX
Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XXX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services

Toll-based service

  • 01-900-XXX-XXXX
  • 01-901-XXX-XXXX

    Dial-up internet service

  • 01-947-XXX-XXXX
  • 01-948-XXX-XXXX

    Emergency numbers

  • 1-2-3, for all emergency services.
  • 1-1-2, for only Police services.
  • 1-1-9, for only Firefighting services.
  • 1-3-2, for only Ambulance services.