Quest (Singapore company)

Quest, also known as Quest - Hire a Hero, is a Singapore-based technology company founded in 2021 that operates an AI-powered on-demand services marketplace. The platform connects users with verified workers, known as “Heroes” to complete a wide range of tasks.

History

Quest was founded as a startup in June 2021, by three SMU graduates Evan Chow, Matthew Wu and Craig Choy. The trio was recognised in Forbes 30 Under 30 for AI innovation at Quest in 2025. The original aim of the startup is to utilise AI to create more opportunities for the gig economy and local employment, integrating automation with flexible human labour.
The model of Quest is a horizontal marketplace, supporting multiple categories of work and allowing users to hire help for diverse needs such as delivery, event staffing, social media production, or household maintenance through one unified app. The AI agent is built to be capable of managing the full lifecycle of a service request, from understanding user intent to coordinating pricing, matching and completion.
As of August 2025, Quest has reportedly established a user base of 450,000 in Singapore. It is also actively expanding to other Asia-Pacific markets including Philippines, Malaysia, Japan, Australia, and even the United States. There were more than 80,000 quests posted, with an average of 1,000+ new posted every month. The platform is one of the largest digital marketplaces in the Singapore local market, especially after the passage of the landmark Platform Workers Bill which took effect in January 2025.