C&S Wholesale Grocers
C&S Wholesale Grocers, LLC is a national wholesale grocery supply company in the United States, based in Keene, New Hampshire. In 2021 it was the eighth-largest privately held company in the United States, as listed by Forbes. C&S operates and supports corporate grocery stores and serves independent franchisees under a chain-style model throughout the Midwest, South and Northeast. C&S owns the Piggly Wiggly grocery brand, which is independently franchised to store operators, the Grand Union supermarkets brand, as well as several private label brands, including Best Yet.
As of 2023, C&S serviced over 7,500 independent supermarkets, chain stores, military bases, and institutions with over 100,000 different products, including produce, meat, dairy products, delicatessen products, fresh/frozen bakery items, health and beauty aids, candy, and tobacco.
Services range from wholesale procurement, category management, pricing, marketing, advertising, merchandising, business and accounting, store design, and engineering. C&S customers include Giant-Carlisle, Giant-Landover, Safeway Inc., Southeastern Grocers, Target Corporation, and independent store/supermarket owner/operators.
History
Wholesale operations
C&S was founded by Israel Cohen and Abraham Siegel in 1918 in Worcester, Massachusetts. It began as a small grocery distribution center in a three-story building on Winter Street. In 1929 the original building flooded, prompting a move to a new, larger location on Hygeia Street. In the 1940s, as the popularity of supermarkets grew, C&S made several improvements to their distribution process, including a warehouse "roller system" and staffing trucks with one employee who acts as driver and salesman, thus cutting delivery costs in half.C&S grew dramatically in 1958 after it began serving supermarket chain Big D in Worcester.
In the 1970s, the founder's grandson, Rick Cohen, joined the company. C&S then built and moved into a warehouse in Brattleboro, Vermont. With the move, it began serving several supermarket chains, including A&P.
In 1987, Rick Cohen became president and CEO of C&S and was concerned if the company would be able to withstand the upcoming holiday season; deliberating if operations would be able to meet the needs of all customers and at the same time maintain the high level of customer satisfaction that they were known for throughout New England. Some challenges with acquiring stores, such as A&P, included higher operational costs, shrinking margins, customer relationship management, and quality control. In 1988, Rick Cohen met these challenges by implementing the concept of self-managed teams.
In 2013, C&S entered into a partnership with BI-LO to provide warehousing, distribution, and procurement services for Winn-Dixie stores. As a result, C&S began to operate six existing Winn-Dixie distribution centers in the Southeast of the United States. In September 2014, C&S entered into an asset purchase agreement with Associated Wholesalers Inc (AWI), thus allowing C&S to acquire nearly all of their assets. In the same year, C&S completed purchase of Grocers Supply in Houston. In 2015, the company acquired FreshKO Produce Services, Inc., in California.
Some C&S warehouses use an automated storage and retrieval system for grocery dry goods made by Symbotic, LLC, an American robotics warehouse automation company also owned by Rick Cohen.
Retail operations
Grand Union
In 2001, C&S moved into retail as it acquired the Grand Union supermarket chain. It was Grand Union's largest unsecured creditor when Grand Union declared bankruptcy, making a stalking horse offer. It sold the chain to Tops Markets in 2012. In 2021, C&S agreed to purchase 12 Tops stores in New York and Vermont following their merger with Price Chopper due to FTC regulations, with the stores to reopen under the new name in January–February 2022.Southern Family Markets
The Southern Family Markets banner was created in 2005 when C&S acquired 104 stores from BI-LO, which operated stores under the BI-LO, Bruno's Supermarkets, Food World, FoodMax and Food Fair brand names. Eight of these locations in the Knoxville, Tennessee, market were sold to K-Va-T Food Stores before ever converting to the Southern Family name.In July 2012, all 57 Southern Family-owned locations in Alabama, Georgia, Mississippi, and Florida were sold to Belle Foods. C&S would continue as Belle Foods’ main distributor until Belle Foods was liquidated in September 2013 and purchased by Associated Wholesale Grocers.