National Rail
National Rail is the trading name licensed for use by the Rail Delivery Group, a group representing passenger train operating companies of England, Scotland, and Wales.
The British Railways Board ran passenger services using the brand name British Rail from 1965 until 1997, when it was privatised and services were transferred to private train operating companies.
National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail. Its brand name used to be 'National Rail Enquiries' denoted by the nomenclature 'NRE'. While today it is more commonly referred to as 'National Rail' by news and media, it is still known by the initials 'NRE'.
National Rail and Network Rail
National Rail should not be confused with Network Rail. National Rail is a brand used to promote passenger railway services, and providing some harmonisation for passengers in ticketing, while Network Rail is the organisation which owns and manages most of the fixed assets of the railway network, including tracks, stations and signals.However, the National Rail website is managed by The Rail Delivery Group on behalf of UK based train operating companies. According to their own website, they are a "membership organisation that works on behalf of the rail industry to create a simpler, better railway for everyone in Britain".
The two generally coincide where passenger services are run. Most major Network Rail lines also carry freight traffic and some lines are freight only. There are some scheduled passenger services on privately managed, non-Network Rail lines, for example Chiltern Railways which runs on both Network Rail track and tracks owned by London Underground. Although the London Underground uses its own tracks in the majority of its network, it also runs on Network Rail tracks and shares tracks with National Rail services, both on its own tracks and on Network Rail tracks.
Train operating companies (TOCs)
Twenty-five privately owned train operating companies were each franchised for a defined term by government in 1996–97. They operated passenger trains in Great Britain. However, franchises have ceased to exist and are being replaced by operating contracts, which do not involve significant commercial risk for the operators. The Rail Delivery Group is the trade association representing the TOCs, which includes both franchised and open access operators, and provides core services, including the provision of the National Rail Enquiries service. It also runs Rail Settlement Plan, which formerly allocated ticket revenue to the various TOCs, and Rail Staff Travel, which manages travel facilities for railway staff. It does not compile the national timetable, which is the joint responsibility of the Office of Rail and Road and Network Rail. Since March 2020 all ticket revenue has been collected by the Department for Transport, which also pays the operators' costs.Design and marketing
Following the privatisation of British Rail there was no longer a single approach to railway corporate design. The look and feel of signage, liveries and marketing material was largely the preserve of the individual TOCs. However, railway reforms which are currently in progress will restore the pre-privatisation position, with design responsibilities for the whole network resting with the new 'guiding mind', Great British Railways.However, National Rail continues to use BR's famous double-arrow symbol, designed by Gerald Burney of the Design Research Unit. It has been incorporated in the National Rail logotype and is displayed on tickets, the National Rail website and other publicity. The trademark rights to the double arrow symbol remain state-owned, being vested in the Secretary of State for Transport.
The double arrow symbol is also a generic symbol for a railway station across Great Britain, and is used to indicate a railway station on British traffic signs.
Corporate identity
The National Rail logo was introduced by ATOC in 1999, and was used on the Great Britain public timetable for the first time in the edition valid from 26 September in that year. Rules for its use are set out in the Corporate Identity Style Guidelines published by the Rail Delivery Group, available on its website. "In 1964 the Design Research Unit—Britain's first multi-disciplinary design agency founded in 1943 by Misha Black, Milner Gray and Herbert Read—was commissioned to breathe new life into the nation's neglected railway industry". The NR title is sometimes described as a "brand". As it was used by British Rail, the single operator before franchising, its use also maintains continuity and public familiarity; and it avoids the need to replace signage.The lettering used in the National Rail logotype is a modified form of the typeface Sassoon Bold. Some train operating companies continue to use the former British Rail Rail Alphabet lettering to varying degrees in station signage, although its use is no longer universal; however it remains compulsory for safety signage in trackside areas and is still common on rolling stock.
The British Rail typefaces of choice from 1965 were Helvetica and Univers, with others coming into use during the sectorisation period after 1983. TOCs may use what they like: examples include Futura, Helvetica, Johnston, Frutiger, Bliss, and a modified version of Precious by London Midland.
Other passenger rail operators in Great Britain
Several conurbations have their own metro or tram systems, most of which are not part of National Rail. These include the London Underground, Docklands Light Railway, London Tramlink, Blackpool Tramway, Glasgow Subway, Tyne and Wear Metro, Manchester Metrolink, Sheffield Supertram, West Midlands Metro and Nottingham Express Transit. On the other hand, the largely self-contained Merseyrail system is part of the National Rail network, and urban rail networks around Birmingham, Cardiff, Glasgow and West Yorkshire consist entirely of National Rail services.London Overground and the Elizabeth line are hybrids: Their services are operated via a concession awarded by Transport for London. They are part of National Rail as train operating companies, where tickets can be used in the same way as other operators, and shown in the National Rail timetable. However, under Transport for London, they are considered as separate networks. They are listed separately in all materials produced by TfL than National Rail, stations serving London Overground or the Elizabeth line only do not have the National Rail logo shown on either the station themselves or the tube map, and fares on these two networks are priced as TfL services, the same as London Underground, rather than National Rail services. The National Rail service status web page by TfL also does not list these two systems.
London Overground also owns some infrastructure in its own right, following the reopening of the former London Underground East London line and the extension to Barking Riverside.
Eurostar is also not part of the National Rail network despite sharing of tracks and stations. Northern Ireland Railways were never part of British Rail, which was limited to England, Scotland and Wales.
There are many privately owned or heritage railways in Great Britain which are not part of the National Rail network and mostly operate for heritage or pleasure purposes rather than as public transport, but some have connections to National Rail track.
Ticketing
National Rail services have a common ticketing structure inherited from British Rail. Through tickets are available between any pair of stations on the network, and can be bought from any station ticket office. Most tickets are inter-available between the services of all operators on routes appropriate to the journey being made. Operators on some routes offer operator-specific tickets that are cheaper than the inter-available ones.Through tickets involving London Underground, or to some ferry services are also available. Oyster pay-as-you-go can be used on National Rail in Greater London from 2 January 2010. These same areas can also be journeyed to using a contactless debit/credit card. Contactless also covers some areas that Oyster does not, such as the Elizabeth line to Reading, or the Thameslink station at Oakleigh Park.
The most common types of tickets available include 'advance' tickets, that specify a specific route and timing between two destinations, 'off-peak' tickets, either as a single or a return, that allow a passenger to use a train at hours where the service is not busy, and 'anytime' tickets, which can be used on any train. Season tickets, which offer unlimited travel between two stations for a specified period, are also available. A 'rover' travel card ticket also exists that allows unlimited travel in a set area or on services of certain operators, for a certain period of time. Rovers which allow unlimited travel for only one day are sometimes referred to as ranger tickets, and are usually available for smaller areas.
Passengers without a valid ticket boarding a train at a station where ticket-buying facilities are available are required to pay the full Open Single or Return fare. On some services penalty fares apply – a ticketless passenger may be charged the greater of £20 or twice the full single fare to the next stop. Penalty Fares can be collected only by authorised Revenue Protection Inspectors, not by ordinary Guards.
National Rail distributes a number of technical manuals on which travel on the railways in Great Britain is based, such as the National Rail Conditions of Travel, via their website.